Administrative Support Remote

YOH - HARLEY-DAVIDSON • Sun Prairie, WI • 4h ago

JOB REQUIREMENTS: Cyber Services Operations Coordinator Location: Remote
(U.S.) Duration: 6-Month Contract Pay Rate:\$25-\$30/hour W2 Our client
is seeking a highly organized and detail-oriented Cyber Services
Operations Coordinator to support a global Cyber Services organization.
This role combines executive-level administrative support, operations
coordination, client onboarding, reporting, and stakeholder
communication. You will work closely with senior leadership and
cross-functional teams across North America, Europe, Asia, and Australia
to ensure smooth day-to-day operations and exceptional client service.
This is an excellent opportunity for candidates with experience in
executive support, operations coordination, customer-facing
administration, or client onboarding who thrive in a fast-paced, global
environment. Responsibilities Provide administrative and operational
support to Cyber Services leadership and global team members. Coordinate
key initiatives and operational activities while tracking milestones,
deliverables, and deadlines. Manage and monitor a shared customer-facing
mailbox, including triaging, routing, escalating, and responding to
inquiries. Coordinate client onboarding activities and appointment
scheduling through Microsoft Bookings. Validate client eligibility and
ensure requests are directed to the appropriate internal teams. Maintain
accurate customer, service, and activity records within Salesforce,
SharePoint, Microsoft Bookings, and other approved systems. Support
Threat Intelligence Webinars and related customer communications,
registrations, mailing lists, and follow-up activities. Administer Cyber
Services resources including shared documentation, templates, and
operational materials. Prepare operational reports related to onboarding
activities, service requests, mailbox metrics, response times, and open
action items. Maintain process documentation, response templates, and
operational procedures. Coordinate meetings, communications, and
administrative activities across multiple global time zones. Track
action items and follow up with stakeholders to ensure timely completion
of tasks and deliverables. Required Qualifications 2+ years of
experience as an Executive Assistant, Administrative Coordinator,
Operations Coordinator, or similar support role. Experience working with
Salesforce for data entry, reporting, or administration. Strong
proficiency with Microsoft Office applications, including Outlook,
SharePoint, Teams, and Microsoft Bookings. Experience managing shared
mailboxes or customer support inboxes. Experience coordinating client
onboarding, scheduling, service requests, or customer-facing operations.
Strong organizational, communication, and multitasking skills. Ability
to work independently in a remote environment while supporting a global
team. Strong attention to... For full info follow application link.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer,
M/F/D/V. *** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/DDFC0CA202E1408A This position is listed by a private
employment agency. The agency is the legal employer. No fee will be
charged of the job applicant.

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