Retail Store Associate

Barnes & Noble Education • Villanova, PA • 1h ago

Position Type Temporary

Description

Campus Store Team Member (Temporary)

The Campus Store Team Member is an important part of our vibrant hub of college life and learning. Through exceptional customer service and operational excellence, our team members create welcoming retail experiences that engage students, support faculty, and build alumni loyalty.

Education - It's in Our DNA

Barnes & Noble College is more than a campus bookstore-we're an integral part of the college experience. Our campus stores serve as vibrant hubs of college life and learning, creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams help elevate lives through education.

The Temporary Campus Store Team Member plays an important role in delivering an exceptional retail experience while supporting the daily operations of the campus store during periods of increased activity. Working alongside store leaders and teammates, this role creates a welcoming, customer-focused environment by providing outstanding service, maintaining an organized and well-stocked sales floor, and ensuring customers can easily find the products and services they need. Every interaction helps create a positive shopping experience that reflects the Barnes & Noble College brand.

Temporary assignments offer varied weekly hours and may last up to 90 days based on business needs.

How You'll Make an Impact

Deliver an exceptional customer experience by greeting customers, answering questions, and providing friendly, knowledgeable service.

Assist customers in locating course materials, school supplies, apparel, gifts, convenience items, and other merchandise that best meets their needs.

Operate the point-of-sale system to accurately process transactions, including cash, credit, and financial aid purchases.

Maintain a clean, organized, and well-stocked sales floor through merchandising, replenishment, recovery, and housekeeping.

Support daily store operations by assisting with inventory, receiving merchandise, order fulfillment, and other operational tasks to keep the store customer-ready.

Develop product knowledge by staying informed about merchandise, promotions, store services, and course materials to confidently assist customers.

Work collaboratively with teammates to accomplish daily priorities while adapting to changing business needs in a fast-paced retail environment.

Contribute to a clean, safe, and organized store environment that reflects the Barnes & Noble College brand and delivers an exceptional customer experience.

What You'll Need to Succeed

Must be at least 16 years of age (minimum age in California locations is 18).

Previous retail or customer service experience preferred.

Passion for delivering exceptional customer service and creating a positive shopping experience.

Strong communication and interpersonal skills with the ability to build positive relationships with customers and teammates.

Basic math, keyboarding, and data entry skills.

Ability to multitask, prioritize responsibilities, and adapt to changing business needs in a fast-paced retail environment.

Dependable, self-motivated, and able to work both independently and as part of a collaborative team.

Ability to work a flexible schedule throughout the temporary assignment based on business needs.

Physical Demands:

Frequent movement throughout the store to access and transport merchandise, assist customers, and support daily operations.

Routine tasks may involve hanging and/or folding merchandise, stocking shelves, unpacking merchandise received, pulling and packing web orders for customers, pulling and packing merchandise to be returned to vendors, transporting merchandise within the store, assisting with the delivery of course materials to students within the store, completing data entry, or a variety of other physical tasks.

Ability to remain in a stationary position for periods of time.

Frequent lifting, carrying, pushing, and pulling of merchandise.

Occasional reaching, bending, stooping, kneeling, crouching, and climbing ladders.

May be required to perform routine housekeeping duties, including dusting, mopping, vacuuming, window cleaning, and trash removal.

How We Elevate Our Employees

All hourly employees are eligible for:

DailyPay earned wage access.

Sick time accrual from date of hire.

Generous employee discounts, including course materials and textbooks.

The opportunity to gain valuable experience.

Temporary Campus Store Team Members are hired at the base rate of the range shown above.

Our Commitment to Diversity, Equity, & Inclusion

At Barnes & Noble College, we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated.

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Barnes & Noble College provides reasonable accommodation to qualified individuals with disabilities throughout the application and employment process. If you need a reasonable accommodation to complete an application or participate in the interview process, please contact fieldhr@bncollege.com .

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