Job Description
Principal Solution Consultant
Consumer Services Industry
Shape the Future of Consumer Services with the World's #1 AI Cloud ERP
Oracle NetSuite
Twenty-five years ago, Oracle NetSuite pioneered cloud ERP. Today, we are defining the next era of AI powered business transformation. Every day, tens of thousands of organizations rely on NetSuite to manage finance, operations, customer engagement, planning, and analytics on a single intelligent platform. As Artificial Intelligence reshapes every industry, customers are looking for trusted advisors who understand their business, not simply their technology. They want partners who can help them reimagine how they serve customers, members, donors, and communities. That is where you come in.
Why This Opportunity?
Consumer expectations are evolving faster than ever. Financial Services organizations are modernizing customer experiences while navigating regulatory complexity. Nonprofits are maximizing mission impact with limited resources. Consumer Services organizations are balancing rising expectations, workforce challenges, and digital transformation. AI is creating entirely new opportunities to personalize experiences, automate routine work, improve decision making, and unlock growth. As a Senior Solution Consultant, you will help executive leaders connect innovation with measurable business outcomes.
Industry Focus
You will become a trusted advisor across the Consumer Services Industry, developing expertise in the following sub industries:
Financial Services
Nonprofits and Organizations
Consumer Services
Sub Industries and Executive Challenges
Financial Services: Customer trust, regulatory compliance, operational resilience, financial visibility, forecasting, AI driven decision making, personalized client experiences, modernization of legacy systems.
Nonprofits and Organizations: Donor engagement, grant and fund management, financial stewardship, board transparency, volunteer management, mission impact, automation with limited resources.
Consumer Services: Customer experience, digital engagement, workforce productivity, scheduling, service delivery, operational scalability, personalization, loyalty, business insights powered by AI.
What You'll Do
Partner with CEOs, CFOs, CIOs, Executive Directors, and Operations leaders to understand strategic priorities and define AI enabled transformation strategies.
Lead consultative discovery sessions that focus on business outcomes before technology.
Deliver engaging demonstrations that connect finance, operations, customer engagement, analytics, and AI into a compelling business story.
Develop deep expertise across Financial Services, Nonprofits, and Consumer Services to become a trusted industry advisor.
Collaborate with Sales, Product, Marketing, Professional Services, and Customer Success to deliver exceptional customer experiences.
Create industry thought leadership, reusable demonstration assets, executive presentations, and best practices.
Mentor Solution Consultants and represent Oracle NetSuite at executive briefings, customer events, and industry conferences.
Responsibilities
Who Thrives in This Role?
You may have built your career in Financial Services, nonprofit leadership, consumer operations, ERP consulting, digital transformation, finance transformation, enterprise software, or business consulting. You are naturally curious, enjoy executive conversations, understand the challenges facing customer focused organizations, and believe AI will fundamentally reshape how organizations engage, serve, and grow.
Minimum Qualifications
8+ years of Solution Consulting, Sales Engineering, ERP Consulting, Business Consulting, Professional Services, Operations, or related experience.
Experience supporting Financial Services, Nonprofits, Consumer Services, or adjacent industries.
Strong understanding of ERP, Financial Management, CRM, Planning, Analytics, Revenue Management, or Enterprise Applications.
Executive presence with exceptional communication, presentation, and storytelling skills.
Passion for AI and emerging technologies and the ability to connect them to business value.
Bachelor's degree or equivalent experience.
Preferred Experience
Oracle NetSuite
Oracle Cloud Applications
SAP
Microsoft Dynamics
Salesforce
Workday
Blackbaud
Sage Intacct
Guidewire
Other enterprise ERP, CRM, or industry platforms
Why NetSuite?
We are building a team of industry advisors who understand the unique challenges of organizations that serve customers, members, donors, and communities. We believe AI will redefine how these organizations operate, engage, and grow. If you are passionate about innovation, energized by executive conversations, and excited to help customers embrace the future, we would love to meet you.
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $52.60 to $89.90 per hour; from: $109,400 to $187,000 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 70/30 - 80/20.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.
About Us
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
