Medical Front Desk Specialist

Robert Half • Royal Oak, MI • 2h ago

Description We are looking for a Medical Front Desk Specialist to support a non-profit mental health services organization in Royal Oak, Michigan. This Contract position is ideal for someone who brings a welcoming presence to the front office while keeping patient intake, scheduling, and administrative processes organized and accurate. The right candidate will help create a positive experience for patients and families by managing daily front desk operations with discretion and efficiency.

Responsibilities:

Welcome patients and visitors, provide front office support, and maintain a courteous and detail-oriented environment at all times.

Review insurance information, confirm coverage details, and address eligibility questions before appointments when needed.

Coordinate appointment calendars by scheduling new visits, confirming upcoming sessions, and processing cancellations or changes.

Answer incoming calls, respond to routine inquiries, and direct messages to the appropriate clinical or administrative team members.

Maintain organized patient records and complete general administrative tasks that support smooth day-to-day office operations.

Communicate clearly with patients and families regarding appointment expectations, arrival procedures, and required documentation.

Use basic medical terminology appropriately while supporting a mental health practice setting and related front desk workflows. Requirements - At least 2 years of experience in a medical front desk, medical receptionist, or similar patient-facing administrative role.

Hands-on experience with patient scheduling, appointment coordination, and front office reception duties.

Knowledge of insurance verification processes within a healthcare or behavioral health environment.

Familiarity with patient check-in procedures and maintaining accurate administrative records.

Basic understanding of medical terminology and confidence working in a clinical setting.

Ability to communicate professionally and compassionately with patients, families, and internal staff.

Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a busy office. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Similar Jobs

(USA) Staff Pharmacist

Walmart • Livonia, MI • 1h ago

Hospital & Medical

Position Summary... What you'll do... Are you ready to be at the forefront of patient care and make a impact in your community? As a Staff Pharmacist at Walmart, you will be empowered to share your clinical knowledge and...

1h ago

Go to Apply

Health Industry - Patient Access & Experience Manager

Accenture • Detroit, MI • 2h ago

Hospital & Medical

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth an...

2h ago

Go to Apply

Health Industry - Patient Access & Experience Consultant

Accenture • Detroit, MI • 2h ago

Hospital & Medical

2h ago

Go to Apply

Medical Surgical Nursing Assistant

Corewell Health • Royal Oak, MI • 2h ago

Hospital & Medical

On-site Royal Oak, MI Full time R232973 About the unit 9 North Medical is a 35 bed, Medical/Surgical unit. With a diverse patient population, a variety of ailments are seen amongst our patients creating plenty of learnin...

2h ago

Go to Apply

Active Chassis Technician

General Motors • Milford, MI • 6h ago

Hospital & Medical

Onsite Milford, Michigan, United States of America Full time JR-202623285 Job Description At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and expe...

6h ago

Go to Apply

Registered Nurse, Contact Center

Hospice of Michigan • Southfield, MI • 1d ago

Hospital & Medical

Job Summary: The Registered Nurse (RN), Contact Center meets all requirements of a NorthStar Care Community RN and provides professional nursing services or supervises the provision of nursing services to hospice patient...

1d ago

Go to Apply

Registered Nurse, Contact Center

Hospice of Michigan • Southfield, MI • 1d ago

Hospital & Medical

1d ago

Go to Apply

Registered Nurse, Peds, SE

Hospice of Michigan • Southfield, MI • 1d ago

Hospital & Medical

Job Summary: Provides professional nursing services or supervises the provision of nursing services to hospice patients in accordance with accepted standards of practice and NorthStar Care Community guidelines. Performs...

1d ago

Go to Apply

Registered Nurse, Contact Center

Hospice of Michigan • Southfield, MI • 1d ago

Hospital & Medical

1d ago

Go to Apply

Pharmacy Operations Manager

Walgreens • Fraser, MI • 1d ago

Hospital & Medical

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ex...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)