Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
The Account Manager II is responsible for developing Regional Enterprise accounts within an established geographic territory. You will identify new opportunities, build strategic customer relationships, and deliver solutions from a complex portfolio of technology services and products. Success requires consultative selling expertise, disciplined account planning, adaptability, and effective collaboration across the organization.
Location and Schedule
This position supports the East Region, primarily accounts in Tennessee and surrounding states.
Candidates must be able to support customers during Eastern and Central time zone business hours.
Travel within the assigned region is required based on business and customer needs, including possible overnight travel.
The targeted area may include, but is not limited to, Missouri, Illinois, Indiana, Ohio, Kentucky, and Tennessee.
The Main Responsibilities
Develop Regional Enterprise sales by identifying and pursuing opportunities with prospective enterprise customers through outreach, networking, lead generation, customer meetings, and proposal development.
Create comprehensive account plans and strategies that expand relationships, win new business, and meet or exceed established sales and revenue quotas.
Identify, qualify, propose, negotiate, and close complex technology services opportunities using a consultative, solution-based sales approach.
Maintain an accurate and detailed weekly forecast and opportunity funnel.
Collaborate with Customer Success, Product, Marketing, Solutions and Technology experts, Sales Support, and Service Delivery to address customer needs and advance opportunities.
Monitor customer and market developments, provide actionable insights to sales leadership, and recommend strategies that strengthen the company's position.
Build strategic client relationships and maintain a strong external presence that supports business growth and organizational priorities.
Travel within the assigned region as needed for customer meetings and sales activities.
What We Look For in a Candidate
Minimum
Bachelor's degree or equivalent education and experience.
Five to seven or more years of experience using a solution-based sales methodology for enterprise technology services within a consultative, complex business-to-business sales process.
Demonstrated written, verbal, and presentation skills, including the ability to communicate effectively with customers, executives, and cross-functional partners.
Proven ability to manage opportunities through the full sales cycle and sell to close.
Strong business acumen and knowledge of enterprise technology products, services, and solutions.
Ability to adapt to changing account assignments, priorities, customer needs, and sales motions within a fluid business environment.
Ability to represent yourself, your team, and the company professionally and respectfully in internal and external interactions.
Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
Preferred
Experience using Salesforce to manage opportunities, account activity, pipeline, and forecasts.
Experience selling networking, communications, cloud, security, or related enterprise technology solutions.
Demonstrated success developing enterprise accounts across a geographically distributed territory.
Experience coordinating customer engagements and sales activities across Eastern and Central time zones.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$65,793 - $87,715 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$69,080 - $92,106 in these states: CO HI MI MN NC NH NV OR RI
$72,368 - $96,487 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process."
Learn more about Lumen's:
Benefits (https://jobs.lumen.com/global/en/benefits-statement)
Bonus Structure
LI-Remote
LI-MR1
What to Expect Next
Requisition #: 344353
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
https://jobs.lumen.com/global/en/life-at-lumen
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
