Operations Manager

CVS Health • Needham, MA • 1h ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$20.00 - $34.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 01/08/2027

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Similar Jobs

Customer Service Associate

Walgreens • Concord, MA • 1h ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

1h ago

Go to Apply

Customer Service Associate

Walgreens • Arlington, MA • 1h ago

Management & Administrative

1h ago

Go to Apply

Accenture Edge - Senior SAP Production Planning (PP) Manager

Accenture • Boston, MA • 4h ago

Management & Administrative

We Are: Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue g...

4h ago

Go to Apply

Sourcing Commodity Manager (Hyrbid)

Cisco • Maynard, MA • 4h ago

Management & Administrative

The application window is expected to close on: 11/13/2026 This is a Hybrid role based twice a week in Cisco Office. Meet The Team Did you know? Cisco Supply Chain was just ranked #1 for Tech Companies and #1 overall on...

4h ago

Go to Apply

Supplier Commodity Manager - Optics (Hybrid)

Cisco • Boston, MA • 4h ago

Management & Administrative

The application window is expected to close on: 11/29/2026 This is a Hybrid role based twice a week in the Cisco Office. Meet The Team Did you know? Cisco Supply Chain was just ranked #1 for Tech Companies and #1 overall...

4h ago

Go to Apply

Supplier Commodity Manager - Optics (Hybrid)

Cisco • Maynard, MA • 4h ago

Management & Administrative

4h ago

Go to Apply

EHR Program Coordinator

Fresenius Medical Care • Waltham, MA • 6h ago

Management & Administrative

Serves as key coordinator and supports the successful delivery of a multi-year enterprise EHR transformation program by managing governance, reporting, documentation, financial tracking, RAID management, and deployment c...

6h ago

Go to Apply

Senior Manager - Commodity Markets, Trading & ETRM Transformation

Accenture • Boston, MA • 6h ago

Management & Administrative

About Accenture Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be t...

6h ago

Go to Apply

Full Time - Sales Associate - ProServices - Day

Lowe's • North Attleboro, MA • 7h ago

Management & Administrative

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...

7h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Danvers, MA • 7h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

7h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)