Customer Service Associate

Walgreens • Plainwell, MI • 2h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $19 / Hourly

Similar Jobs

Manager in Training - (Path to GM $70-80K) - Let's Play Soccer

Let's Play Sports • Portage, MI • 1d ago

Management & Administrative

Manager in Training - Career Path to General Manager ($70K-$80K) - Let's Play Soccer, Portage Let's Play Soccer - The Indoor Soccer Company Our Mission: Uniting people for the love of the Beautiful Game. We make a positi...

1d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Allegan, MI • 1d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Kalamazoo, MI • 1d ago

Management & Administrative

1d ago

Go to Apply

Security Flex Officer - Manufacturing Facility

Allied Universal • Portage, MI • 2d ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

2d ago

Go to Apply

Digital Marketing Operations Manager (Remote)

Stryker • Portage, MI • 3d ago

Management & Administrative

What you will do: As our Digital Marketing Operations Manager for the Instruments Division, you will lead and optimize digital marketing efforts that expand our digital footprint, strengthen brand awareness and connect c...

3d ago

Go to Apply

Custodial Account Manager

ABM Industries • Kalamazoo, MI • 3d ago

Management & Administrative

Overview The Custodial Account Manager is responsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. Develops and implements cost control measures and level of...

3d ago

Go to Apply

Custodial Account Manager

ABM Industries • Kalamazoo, MI • 3d ago

Management & Administrative

3d ago

Go to Apply

Client Services Clerk

Allegan County • Allegan, MI • 3d ago

Management & Administrative

Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County's natural resources are a gift...

3d ago

Go to Apply

Court Services Specialist

Kalamazoo County Government • Kalamazoo, MI • 1w ago

Management & Administrative

GENERAL SUMMARY The purpose of this job is to provide a variety of administrative support to internal and external parties in the processing of a variety of court-related proceedings. Monitors and ensures the efficient f...

1w ago

Go to Apply

Customer Service Clerk

Kalamazoo County Government • Kalamazoo, MI • 1w ago

Management & Administrative

GENERAL SUMMARY The purpose of this job is to provide front-line customer service and clerical support for the Friend of the Court by delivering accurate case-specific information, processing legal and administrative doc...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)