Experience Required
5 years of successful experience in pharmaceutical/medical/healthcare space.
Minimum Education Required
BACHELOR
License(s) Required
No
Expected Start Date
11/09/2026
Compensation
$175,000.00 - $200,000.00 / Yearly
Hours Per Week
40
Number Of Positions
1
Shift
Unspecified
Job Description
Act with purpose. Innovate with care.
At Biocodex, we believe we can be global without being impersonal, demanding without being rigid, and innovative without losing sight of care.
As a human-sized pharmaceutical company, we operate with high standards, a strong team mindset, and a clear ambition: to create meaningful, lasting impact. Here, you can own your role, grow your expertise, and be fully yourself.
We're not looking for cookie-cutter profiles. We're looking for strong expertise, fresh thinking, and people who want to build something that matters.
Why this role matters
The Key Account Manager (KAM), as a member of the Dravet 8 Team, will act as the primary customer interface, providing customers comprehensive disease & product knowledge, executing Sales & Marketing strategies in the designated territory.
The KAM is empowered to own the business for their Therapeutic Area within the ecosystem and to optimize as appropriate; focused on improving the customer and patient experience across the care continuum.
The candidate should live near a major airport in the NE territory (Philadelphia, New York, Boston), and will be responsible for the states of ME, NH, VT, MA, RI, CT, NY, PA, NJ, DE, MD, VA and the District of Columbia.
What you'll do
Sales Performance
Deliver sales and related objectives (KPIs) against territory targets and contribute to individual, team and national goals
Develop relationships with KEE's (Key External Experts) and stakeholders by being an expert in the products & relevant disease area as well as local health systems process and procedures
Build strategic relationships and networks that grow advocacy within accounts and creates opportunities to educate healthcare providers to effectively identify, diagnose, and treat patients
Remove local reimbursement access barriers by identifying access challenges and providing education on the programs and services provided by our Specialty Pharmacy and the Biocodex Patient Access Program and Team
Develop, implement and review a cross-functional key account business plan for the territory that is aligned to the strategic brand plan and endorsed by the leadership team
Act decisively and responsively by prioritizing budget allocation to meet territory objectives.
Meet agreed performance metrics, reporting against these on a regular basis
Customer Knowledge & Market Insights
Prioritize customers and opportunities to maximize impact leveraging all available data sets and stakeholder input to inform effective decision making
Responsible for collecting ecosystem insights and trends
Successfully seek out and qualify leads within assigned accounts and work with management on identification of potential accounts
Partner with other departments and patient advocacy groups to support education and disease state awareness in the local communities
Strong understanding of the local managed care environment and reimbursement information
Execute commercial programs across account and customer segments, and present approved materials to deliver value added messaging in a compelling and compliant manner
Business Analytics and Sales/Territory Planning
Develop and implement business plans and manage delegated budget in alignment with manager.
Profiling (and regular updating) of key customers and accounts into currently available CRM system
Effectively implements Customer Action Plans and marketing initiatives in order to achieve sales goals.
Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures
Willingness and ability to assist with ad hoc business projects as defined and directed by the management team
Willingness and natural ability to develop then share best practices, both across US and later on across countries, to continually enhance company performance
Project manager, you will be assigned a region and you have the responsibility.
Mapping key stakeholders involved in the management of these patients
Identifying and overcome challenges or obstacles that limit the access to Biocodex products, or limits product or disease state education which may prevent patients from benefiting from the best possible care, within the region
Proposing solutions to support improvements in account access, product access, product messaging and marketing ideas, disease state educational materials, industry trend awareness, local advocacy group opportunities, etc., and identify the relevant stakeholders to collaborate with in the development and implementation of approved solutions
Establishing strong relationships with key thought leaders and customers and demonstrate ability to recognize and devote the necessary time and resources needed to engage with HCP's
What you bring
Bachelor's degree BA/BS from an accredited College or University is required
5 years of successful experience in pharmaceutical/medical/healthcare space preferred, including virtual/remote interaction Neurology/Pediatric Neurology/Epilepsy/DRAVET Syndrome
Rare/Orphan disease
Complex health system experience
Centers of Excellence (e.g., Epilepsy Centers/Dravet CCCs)
Academic physician/HCP training programs (e.g., residency and fellowships)
Engaging Key External Experts (KEE's)
Experience in working cross-functionally with medical, commercial, patient advocacy and market access functions
Self-starter with a strong sense of personal accountability as well as the ability to work in a cross-functional team in a dynamic environment
Proven track record in negotiating & influencing within a healthcare setting to deliver agreed and measurable objectives
Effective and persuasive communicator with excellent presentation skills
Demonstrates extensive understanding of the managed care industry, formularies, National and local plans within the region, and federal programs such as Medicare, Medicaid, and VA
Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, in particular to Healthcare Providers and the patients they treat
Proven organizational skills with ability to problem solve and manage multiple priorities in parallel
Facilitates open and honest conversations with colleagues and gives candid ongoing feedback.
Transparently shares best practice and is open to constructive feedback.
Field travel estimate is 40-80% depending on geography and customer preference Culture and Values
Complete all required training, testing, and product certifications within the designated time frames.
Embrace and follow policies, practices, company standards and values in support of our customers, patients, fellow employees, and individual expectations
Emulate best practices and shares customer insights by contributing valuable perspective to colleagues within the organization.
Emphasize accountability and the highest standard of ethical conduct.
Demonstrate an entrepreneurial and proactive approach; is organized and able to work with a sense of urgency.
Act as a real team player and loves to work in a highly dynamic environment
Additional information
Full-Time position
This is Remote position with travel within the designated territory
Base salary range is $175,000 - $200,000 commensurate with experience
Benefits: Medical, Dental, Vision, STD, LTD, 401K, Life Insurance
This role is open to individuals with disabilities.
What you'll find here
A team that truly has your back
You'll join a workplace where trust, collaboration, and support are part of how we work every day.
Work that matters
No matter your role, you contribute to a healthcare company driven by ethics, responsibility, and high standards.
Room to grow and make an impact
Feedback, development opportunities, internal mobility, cross-functional projects, AI... you'll be in an environment that helps you grow and drive change.
Hiring is a two-way street
We're looking for someone to join our team - and you're looking for a role that truly fits.
That's why we're transparent about who we are, how we work, and what you can expect from us.
Ready to bring meaning back to your work?
Reconnect with what really matters: people, impact, and the future.
LI-Remote
BIOCODEX USA (Rare Disease)
Take up the challenge and send your application!
Place of Work
Remote
Requisition ID
R3697
Job Type
Full Time
