Good Food Market Lead

Capital Roots, Inc. • Troy, NY • 2h ago

OBJECTIVE: Expand access to fresh, healthy affordable foods in our region through operations of Capital Roots Good Food Market. QUALIFICATIONS: Position requires an organized and self-motivated candidate with project management skills and comfortable providing direction to staff and volunteers. 3+ years of relevant work experience required. Must have a commitment to our local food system, healthy food access and a passion for Capital Roots mission. Excellent customer service and communication skills; previous experience with retail sales and food. Experience working with diverse communities, a positive attitude, and high energy level. Frequently moves, lifts, or carries objects and products weighing up to 50 pounds. Must also have a valid driver's license with the ability to drive and a driving record acceptable for insurance coverage. RESPONSIBILITIES INCLUDE: Oversee the day-to-day operations of the Good Food Market, including maintaining store presentation, providing on-site direction, implementing larger-scale operational objectives, ensuring register coverage, and resolving customer service issues. Work alongside our Community Engagement team on general outreach and promotional efforts for the Good Food Market, including managing its social media accounts and coordinating pop-up events and other opportunities to increase customer foot traffic and strengthen brand recognition. Develop and implement a system for collecting customer feedback, and guide market clerks in gathering and documenting customer input to help inform improvements to the Good Food Market. Actively participate in training and supporting staff, volunteers, and interns to ensure consistent, high-quality hospitality and customer service. Work alongside Community Engagement team to create materials for Good Food Market outreach. Analyze daily finances for Good Food Market and review daily logs and deposits for accuracy. Work directly with Retail Markets Manager to ensure all goals and needs are met for the program. Collaborate with and support Capital Roots staff across programs to strengthen cross-program coordination, improve efficiency, and advance shared organizational goals. Monitor market inventory and coordinate replenishment orders with the Food Hub Buyer as needed. Use sales history and inventory trends to inform ordering decisions, identify opportunities to improve product selection, and recommend new products based on customer interests and market demand. Oversee food quality, food safety and ensure the Good Food Market provides a clean and quality experience for all customers. Work with Kitchen Lead on Kitchen users consignment products for the Good Food Market Assist Mobile Markets program as needed. Participate in Capital Roots events, staff meetings, and all other duties as needed.SALARY & BENEFITS: This is a full-time non-exempt position (40 hours per week) paid hourly ($19 per hour) at an annual rate of $39,520 per year, in a flexible work environment. Typical work schedule will be 9-5 Monday-Friday, with one 11-7pm shift per week and one Saturday shift per month. This position mandates some schedule flexibility, as this role will be covering Good Food Market staffing gaps whenever applicable. Excellent benefits including monthly medical and dental insurance premiums paid by Capital Roots upon hire. The average employee saves $11,900 annually thanks to 100% employer-paid health premiums. In addition to generous vacation time, we observe 11 paid holidays including four floating holidays and offer paid personal and sick time. You also have the option to enroll in our 403b retirement plan.About Capital Roots: Capital Roots is striving to create a more vibrant and equitable food system in New Yorks Capital Region. We work to reduce the impact of poor nutrition on public health in New Yorks Capital Region by organizing community gardens, providing healthy foo

Similar Jobs

SAP Finance/Data Architect Senior Manager - Retail

Accenture • Albany, NY • 57min ago

Retail & Hospitality

We Are: Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinv...

57min ago

Go to Apply

Pumps, Chillers, Scrubbers Maintenance Technician (Day Shift)

GlobalFoundries • Round Lake, NY • 4h ago

Retail & Hospitality

Technician Equipment Engineering - F8 PCS Day Shift About GlobalFoundries: GlobalFoundries ("GF") is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication ser...

4h ago

Go to Apply

Litho Principal Maintenance Technician (Days)

GlobalFoundries • Round Lake, NY • 4h ago

Retail & Hospitality

About GlobalFoundries: GlobalFoundries ("GF") is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technolog...

4h ago

Go to Apply

Cashier Part Time

Lowe's • Glenville, NY • 6h ago

Retail & Hospitality

Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper...

6h ago

Go to Apply

AMHS Maintenance Technician (Nights)

GlobalFoundries • Round Lake, NY • 7h ago

Retail & Hospitality

7h ago

Go to Apply

Retail Sales - Part Time

Lowe's • Glenville, NY • 15h ago

Retail & Hospitality

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...

15h ago

Go to Apply

Retail - Sales Associate

Michaels • Albany, NY • 1d ago

Retail & Hospitality

Rensselaer-102 Van Rensselaer Square, Ste B Part time R00328455 Store - ALBANY-NORTH GREENBUSH, NY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers...

1d ago

Go to Apply

Retail - Stocker

Michaels • Albany, NY • 1d ago

Retail & Hospitality

Rensselaer-102 Van Rensselaer Square, Ste B Part time R00328456 Store - ALBANY-NORTH GREENBUSH, NY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers...

1d ago

Go to Apply

Retail Customer Service Associate

Fedex Office & Print Services, Inc • Saratoga Springs, NY • 1d ago

Retail & Hospitality

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This c...

1d ago

Go to Apply

Automotive Delivery Coordinator

Lithia & Driveway • Albany, NY • 1d ago

Retail & Hospitality

Albany CJD Fiat, Albany, NY 12205 Full time R120756 Dealership:L0318 Armory Chrysler Dodge Jeep Ram Fiat of Albany Armory Chrysler Dodge Jeep Ram of Albany Interested in learning more about the auto industry? Entry Level...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)