Technical Architect - Collaboration

Heartland Technology Group • Overland Park, KS • 1h ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13715356 Heartland Technology Group\ \ Description:

The Technical Architect role will develop, implement, and support collaboration services and solutions for consulting clients. This position will build a customer-focused relationship with clients to identify business challenges and develop specifications and requirements to arrive at the best solution.

Roles and Responsibilities/ Essential Functions:

Play an active role by collaborating with Practice Leads to create

and maintain documents and procedures.

Execute, with Project Managers and Practice Leads, on large projects

on time and on budget.

Provide active leadership and articulate to the Project Management

Team on what is needed for success and lead the other Engineers to ensure tasks are being completed accurately and timely.

Be the Lead Engineer on projects that have multiple different

technologies.

In collaboration with the Project Management Team Member, if

applicable, provide daily updates on all projects and be proactive with communication to all parties on timelines, hours, resources, concerns, etc.

Proactively execute collaboration between different business units

to provide a world class experience for the customer.

Demonstrate excellent communication skills and take a leadership

role in Team and customer meetings.

Contribute to product selection and research, configuration

standards and best practices and educate our sales teams on these products and services so that they can sell them.

Work in a team atmosphere between regional and virtual practices,

while maintaining a professional and respectful demeanor.

Maintain current vendor/industry specific certifications and stay

current on new products and solutions.

Create and manage customer proof-of-concept and trial

implementations of collaboration solutions.

Continue to grow personally along the guidelines of the Engineering

skills matrix, improving your skill set around project experience, leadership, certifications, and technical expertise.

Meet annual billable goal hour goal, as defined by HBS. This number

may change over time as the business evolves.

Requirements:

How to qualify:

5+ years in a technical related field

Bachelors Degree or equivalent experience

CCNP or equivalent level experience

Experience designing and implementing Collaboration solutions -

Cisco, Zoom, Microsoft Teams Voice

Experience designing and implementing Video solutions - Cisco, Zoom,

Microsoft Teams Voice

Advanced Contact Center experience - Cisco, Zoom, Dynamics 365

Maintain an outcome focused mindset

Have strong prioritization skills

Always be a team player

Carry a professional attitude and respectful demeanor

Why HBS?

Heartland Business Systems is one of THE LARGEST technology VARs or Value-Added Resellers in the Midwest. Anything that happens with computers we do it! We PRIDE ourselves on our Core Values of:

Performance HBS is driven to achieve exceptional results in all aspects of our business.

Respect HBS Team Members demonstrate personal integrity and professionalism when dealing with all internal and external contacts.

Innovation HBS is passionate to serve our internal and external customers with innovative solutions to enhance their success.

Development HBS is committed to developing ourselves and each other in way\ \ \ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \

PI288232414

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