Retail Associate Manager

T-Mobile • Buffalo, NY • 29min ago

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!Job Overview This role supports store leadership to develop and guide the retail team in delivering customer-focused service and sales outcomes. It involves leading team members to meet customer needs through effective coaching, training, and operational management. The role emphasizes maintaining store standards, product knowledge, and adherence to retail procedures to drive performance. Success is measured by team achievement of sales targets, customer satisfaction, and operational efficiency. The work directly influences customer experience and contributes to the overall financial and operational success of the retail location.Job Responsibilities: Lead and develop retail team members to achieve sales targets and deliver customer service excellence Coach and train staff on product knowledge, customer interaction, and store procedures to enhance team performance Manage store operations including visual merchandising, plan-o-gram compliance, and maintaining store environment standards Monitor and control store expenses, discounting, and credits to support financial objectives Oversee customer wait times and ensure customer needs are met through effective team coordination Stay current on products, services, and leadership practices to serve as an expert resource for the team Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: High School Diploma/GED (Required) 1 year customer service and/or sales experience, retail environment (Preferred) Knowledge, Skills and Abilities: Change Agility (Required) Change Management Coaching (Required) Coaching (Required) Coaching Conversations (Required) Communication (Required) Customer Engagement (Required) Customer Service (Required) Engaging People (Required) Escalation Resolution (Required) Leadership (Required) Performance Monitoring (Required) Product Knowledge (Required) Sales (Required) Sales Performance Coaching (Required) Talent Development (Required) Team Coaching (Required) At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $57,600 - $100,900, inclusive of target incentivesBase Pay Range: $43,200 - $75,675The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees an

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Clean Energy Facility Maintenance Instructor Northland SP27 Alfred State College

Alfred State College • Buffalo, NY • 1d ago

Retail & Hospitality

Alfred State College Title: Clean Energy Facility Maintenance Instructor - Northland SP27 - Alfred State College Location: Buffalo, NY Category: Faculty Bargaining Unit - UUP Job Type: Full-time Posted On: Tue Nov 3 2026...

1d ago

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Parole Officer / Parole Officer Spanish Language

New York State Civil Service • Buffalo, NY • 1d ago

Retail & Hospitality

NY HELPS Yes 55-b/c Eligible Yes Agency Corrections and Community Supervision, Department of Title Parole Officer / Parole Officer Spanish Language Occupational Category Enforcement or Protective Services Salary Grade 21...

1d ago

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Team Member / Crew Member - NY

Carrols Corporation • Depew, NY • 1d ago

Retail & Hospitality

Team Member Opportunity Awaits! Carrols owns and operates more than 1,000 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that ser...

1d ago

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