General responsibilities:
Greater Ramsey Water District is seeking a qualified candidate to serve the District's customers by providing service information, responding to requests, resolving problems, performing moderately complex clerical accounting functions and exercise of independent judgement. Successful applicant will be responsible for monthly billing, collection and maintenance of customer database, as well as customer service and receptionist duties, and general knowledge of District's operations.
Minimum qualifications:
High school diploma or equivalent, 2-3 years of related experience and/or training, verbal and written
communication skills, documentation skills, ability to multi-task, ability to learn new tasks quickly, attentive
to detail, self-motivated, problem solving, knowledge of bookkeeping procedures and modern office
practices, proficient in Microsoft programs - Word, Excel, Access, as well as Windows and internet. Valid
drivers license is preferred.
Job duties:
Open customer accounts
Update and maintain customer database
Create and mail customer utility bills on a monthly basis
Accept and process fees and payments, record related transactions
Upload and record meter readings for bill processing
Perform customer service and receptionist duties, receiving phone calls and handling walk-in customers
Create and process work orders as needed for system operations.
Cross training in other areas of the District's operation
Other duties as assigned
Hours/Wages:
Position is 40 hours per week, Monday through Friday. Benefit package is available. Wages $21.63 $28.80 doe.
Position open until filled.
