About Charlotte Tilbury Beauty
Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission - to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we've become one of the most talked‑about beauty brands on the planet - and the magic is only growing.
Today, we're a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.
We're bold. We're disruptive. We're powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we're looking for extraordinary talent to join us.
About the role
We're looking for an ambitious, strategic commercial leader to join us as Assistant Vice President, National Accounts - Sephora, leading Sephora US, Sephora Canada and Sephora at Kohl's. You will own the commercial strategy and performance of this pivotal partnership, delivering sustainable sales growth, market share gains and profitability while strengthening Charlotte Tilbury's position as a leading beauty brand.
As the senior relationship lead for Sephora North America, you will translate bold ambitions into compelling joint business plans, unlock new growth opportunities and negotiate retailer investment and support. You will lead your team and align cross-functional partners around clear priorities, ensuring exceptional execution across stores and digital channels to bring the Tilbury magic to life.
You will combine strategic vision with commercial discipline, using data, consumer insights and financial acumen to shape decisions and maxamize returns. A confident negotiator and influential leader, you will build high-performing teams, challenge established thinking and turn complex business challenges into actionable growth plans.
As an AVP, National Accounts, you will
Strategic Account Leadership
Define and execute the commercial strategy for Sephora North America, aligning internal leadership, cross-functional teams and retailer partners behind clear growth priorities.
Deliver annual sales, market share and profitability targets through disciplined planning, investment decisions and performance management.
Lead Joint Business Planning and senior retailer negotiations, securing reciprocal commitments, investment and support to deliver sustainable growth.
Unlock growth through distribution expansion, increased store productivity, accelerated e-commerce performance and impactful innovation launches.
Translate market trends, consumer insights and competitive intelligence into actionable plans that strengthen category leadership and brand positioning.
Retailer Relationships & Commercial Negotiation
Build influential partnerships across retailers Buying, Merchandising, Marketing and Planning teams, positioning Charlotte Tilbury as a strategic partner
Lead commercial negotiations across space, location, in-store activation and digital exposure, securing measurable retailer commitments that strengthen brand presence and deliver profitable growth.
Driving Performance - Retail Sales, Net Revenue & Profitability
Drive retail sales, net revenue and profitability against agreed targets, translating account, category, channel and store performance into clear actions.
Align Field and Education teams behind retail targets and productivity priorities, delivering plans to achieve and sustain #1 makeup rankings across the estate.
Respond decisively to trading trends, accelerating growth opportunities and addressing underperformance across stores and e-commerce.
Lead account forecasting in partnership with Planning, ensuring robust core and innovation assumptions, timely budget submissions and quantified visibility of risks and opportunities.
Partner with Planning, Marketing, Demand Planning and Supply Chain to optimise assortment, inventory and availability, aligning shipments with consumer demand while minimising shortages, excess stock and returns.
Identify incremental shipment opportunities supported by demand and stock needs, while ensuring timely purchase order execution and resolution of supply constraints.
Lead weekly trading reviews and monthly performance discussions with Sephora, using sales, rankings, productivity, stock and competitive insights to secure clear actions and commitments.
Define markdown and promotional strategies, partnering with Finance to evaluate business cases, secure approvals and maximise incremental sales and return on investment.
Team Leadership & Talent Development
Build, lead and develop a high-performing team across Account Support and Trade Marketing, setting clear priorities, responsibilities and performance expectations.
Strengthen team capabilities through coaching, actionable feedback and tailored development plans, building succession pipelines and supporting career progression.
Create a culture of collaboration, commercial curiosity and accountability, empowering team members to make decisions, challenge established thinking and deliver results.
Cross-Functional Leadership & Execution
Align Field and Education teams behind trading priorities, translating store insights into targeted actions that strengthen execution and sell-through.
Lead integrated annual account planning with Marketing, Visual Merchandising, PR and Store Design, aligning launches, events and retailer activations to drive customer acquisition and retention.
Partner with Planning to optimise assortment, space and counter productivity, using performance insights to refine execution and investment.
Oversee visual merchandising priorities, securing timely retailer approvals and delivery of updates that maximise brand visibility and commercial impact.
Mobilise cross-functional teams behind tailored launch and growth plans for new and existing distribution, building towards sustained #1 makeup rankings.
Align local and global stakeholders on a coordinated activation calendar, balancing Sephora's priorities with regional plans and reviewing results against agreed objectives.
Who you will work with
Reporting into VP, Commercial & Retail Planning
Leads a team of three across Commercial and Trade Marketing
About you
7+ years of progressive national account management experience, with a track record of leading major retail partnerships and delivering profitable growth. Prestige beauty and Sephora experience strongly preferred.
Strategic and commercially astute-Translates retailer priorities, consumer insights and financial analysis into compelling account strategies, balancing growth ambitions with profitability and wider business needs.
Influential communicator and negotiator-Confident presenting to senior leaders, leading complex negotiations and building trusted relationships across retailer and internal teams.
Analytical and performance-driven- Uses sales, stock and financial data to identify opportunities, challenge assumptions and drive decisions. Advanced Excel and PowerPoint skills.
Proven people leader-Builds high-performing teams through clear direction, coaching and accountability, with a commitment to developing talent.
Agile and solutions-focused- Navigates ambiguity, adapts to shifting commercial priorities and turns challenges into practical action.
Curious and collaborative-Brings energy, fresh thinking and a commitment to continuous learning, inspiring others through a passion for beauty and the consumer.
Charlotte Tilbury is a fast‑paced, dynamic and ever‑evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam.
While we outline the experience and skills we believe set candidates up for success, they're a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we'd love to hear from you, whether you have more or less experience than listed.
Why join us?
Base Salary Range - 200,000-215,000
Generous staff discount to use on all products
Medical, dental, and vision benefits
Commuter Benefits (Pre-tax)
Flex Spending Account (FSA)
Employee Assistance Program (EAP)
401(k) with Company match
Paid Time Off
Birthday PTO
Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting
At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.
Want a closer look at life at Charlotte Tilbury Beauty? Follow our LinkedIn page! (https://uk.linkedin.com/company/charlotte-tilbury-beauty-ltd) For updates, stories, and behind‑the‑scenes moments.
