5AM Pick-Up Clerk

Kroger Family of Companies • Fort Wayne, IN • 1d ago

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. RESPONSIBILITIES Essential Job Functions:

·Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.

·In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.

·Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

·In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.

·E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.

·Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

·Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

·Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.

·Read and follow directions given in the note section

·Ensure quality and freshness of all items chosen

·Communicate with customers via a portable phone and respond to calls in a professional and timely manner

·Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars

·Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.

·Process the orders through the point of sale (POS) system

·Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

·Maintain organization and cleanliness of staging areas and equipment

·Report pricing, scanning, and item location discrepancies and invalid temperature @types to the store e-Commerce supervisor

·Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair

·Perform required opening and closing procedures

·Assist in training new e-Commerce team members

·Meet/exceed productivity standards

·Ability to work cooperatively in high paced and sometimes stressful environment.

·Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

·Ability to act with honesty and integrity regarding customer and business information.

·Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

·Provide sup

QUALIFICATIONS Minimum Position Qualifications:

Ability to work without supervision

Ability to read shelf tags

Basic math skills (i.e., counting, addition, and subtraction)

Excellent oral/written communication skills

Desired Previous Experience:

Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Similar Jobs

Customer Service Associate

Walgreens • Fort Wayne, IN • 6h ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

6h ago

Go to Apply

Scientist, Systems Engineering (Chief Systems Engineer): Sign-on bonus ($50k max) 1

L3Harris • Fort Wayne, IN • 1d ago

Management & Administrative

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growt...

1d ago

Go to Apply

Associate Manager, Integration and Test Engineering 1

L3Harris • Fort Wayne, IN • 2d ago

Management & Administrative

2d ago

Go to Apply

(USA) Technician, Facility Services, HVAC-Refrigeration

Walmart • Fort Wayne, IN • 2d ago

Management & Administrative

Position Summary... What you'll do... Supermarket Rack Refrigeration HVAC Technician Are you on the lookout for an exciting career opportunity within a dynamic team? Walmart is expanding our workforce across local retail...

2d ago

Go to Apply

Rentals Account Manager

Trane Technologies • Fort Wayne, IN • 2d ago

Management & Administrative

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane...

2d ago

Go to Apply

(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart • Columbia City, IN • 3d ago

Management & Administrative

Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with...

3d ago

Go to Apply

Key Account Manager

American Electric Power • Fort Wayne, IN • 3d ago

Management & Administrative

Job Posting End Date 11-11-2026 Please note the job posting will close on the day before the posting end date. Job Summary This position is responsible for the retention, expansion, and overall satisfaction of identified...

3d ago

Go to Apply

Scheduling Specialist - Gastroenterology

Community Health Systems • Fort Wayne, IN • 3d ago

Management & Administrative

Why Join Us? Be Valued for What You Bring to the Team - Competitive pay that rewards your hard work Benefits You Can Count On - Medical, dental, vision, and life insurance coverage Work Hard. Recharge Often. - Generous P...

3d ago

Go to Apply

Meat Clerk

Kroger Family of Companies • Huntington, IN • 1w ago

Management & Administrative

Perform general clean-up and stock work in the Meat department and provide customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES Wait on...

1w ago

Go to Apply

Produce Clerk

Kroger Family of Companies • Huntington, IN • 1w ago

Management & Administrative

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)