Warehouse Operator, Booker

DSV AIR & SEA INC • Westerville, OH • 51min ago

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If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area:

Terminal/Warehouse/Transport

DSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all @types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - New Albany, Briscoe Parkway

Division:SolutionsJob Posting Title: Warehouse Operator, BookerTime Type: Full Time

Shifts available:

2A: 6pm to 6:30am, Sunday, Monday, Tuesday, and every other Wednesday ($2.50 shift differential for 2nd shift)

2B: 6pm to 6:30am, Thursday, Friday, Saturday and every other Wednesday ($2.50 shift differential for 2nd shift)

1A: 6am to 6:30pm, Sunday, Monday, Tuesday, and every other Wednesday

1B: 6am to 6:30pm, Thursday, Friday, Saturday and every other Wednesday

POSITION SUMMARY

The Warehouse Operator, Booker carries out customer service activities in a prompt, courteous and effective manner. A major responsibility is timely and accurate handling of customer orders in compliance with all DSV Work Instructions and customer requirements. The S/R is responsible for the accurate input of information concerning orders, shipments, receipts, physical inventories, etc., ensuring that shipping and receiving documents and functions are completed accurately and on time.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Service

Process all customer orders in a timely and accurate manner.

Generate all related paperwork and necessary information required for customer

orders, checking all orders for special requests and shipping paperwork.

Coordinate special, last minute shipping requests with operation department, expediting any order as necessary.

Prioritize customer orders according to scheduled pick-up time or pier cutoff.

Furnish shipping and tracking information as required.

Customer Interfacing Activities

Maintain a good working relationship with customers by responding to all inquiries concerning receipts, shipments, inventory counts, etc., in a courteous and efficient manner.

Report customer feedback to management, including any signs of customer dissatisfaction.

Clerical

Oversee all paperwork associated with orders and maintain the corresponding files.

Maintain a current and accurate DSV Work Instructions Manual, which details the processing requirements. Answer phone calls and operate various @types of office machines and computers necessary to perform duties.

Data Entry

Operate the computer terminal in a proficient manner.

Enter and verify data regarding customer orders, shipments, receipts, adjustments, etc., in an accurate and timely manner.

Documentation

Ensure the accuracy of all receiving and shipping documents.

Gather and maintain all data and records relative to shipping and receiving activities.

Assist in resolving any discrepancies.

Collect all documentation for inbound freight and route to the proper r

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