Back to Jobs search

Associate Banker, 40 Hours, Muncie, IN - Tillotson Square Branch

JPMorgan Chase • Muncie, IN • 7h ago

Muncie, IN, United States

Job Information

Job Identification 210806482

Job Category Associate Bankers

Business Unit Consumer & Community Banking

Posting Date 11/07/2026, 07:57 PM

Locations 912 S Tillotson Ave, Muncie, IN, 47304, US

Job Schedule Full time

Job Shift Variable

Job Description

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.

Job Responsibilities

Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.

Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.

Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.

Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.

Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Required Qualifications, Capabilities, and Skills

Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.

Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.

Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.

Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.

Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.

Ability to quickly and accurately learn products, services, and procedures.

Client service experience or comparable experience.

High school diploma or GED equivalent.

Preferred Qualifications, Capabilities, and Skills

Strong desire and ability to influence, educate, and connect customers to technology solutions.

Cash handling experience.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs (https://careers.jpmorgan.com/us/en/how-we-hire/faqs) for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Similar Jobs

Sr. Accountant

Robert Half • Anderson, IN • 3w ago

Finance, Accounting & Banking

Description We are looking for an experienced Sr. Accountant to join our finance team in Anderson, Indiana. This role plays an important part in maintaining accurate financial records, supporting the close process, and p...

3w ago

Go to Apply

Medical Assistant

Surgery Care Affiliates • Muncie, IN • 3h ago

Hospital & Medical

Overview About Central Indiana Orthopedics (CIO) Founded in 1950, Central Indiana Orthopedics (CIO), a proud partner of OrthoAlliance, is an independent orthopedic practice in central Indiana providing compassionate, exp...

3h ago

Go to Apply

PRN Speech Language Pathologist

American Senior Communities • Upland, IN • 4h ago

Hospital & Medical

Description PRN Speech Language Pathologist Opportunity at University Nursing Center The Speech Language Pathologist implements skilled speech-language services for patients in all ASC Therapies & Wellness settings,...

4h ago

Go to Apply

Truck Driver - Elwood Dedicated Fleet

Roehl Transport • Pendleton, IN • 5h ago

Trucking & Construction

Ask about our limited-time $10,000 Retention Incentive ( https://www.roehl.jobs/blog/2026/experienced-truck-driver-retention-incentive ) for Experienced CDL-A drivers. This dedicated truck driving job offers no-touch fre...

5h ago

Go to Apply

BAS Construction Sales Representative - Indianapolis

Carrier • Muncie, IN • 19h ago

Trucking & Construction

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advanc...

19h ago

Go to Apply

Registered Nurse PCU

Ascension Health • Anderson, IN • 22h ago

Hospital & Medical

22h ago

Go to Apply

Registered Nurse LDRPN

Ascension Health • Anderson, IN • 22h ago

Hospital & Medical

Your future role at a glance Location: Anderson, IN Facility: Ascension St. Vincent Department/Specialty: Labor, Delivery, Recovery, Postpartum, Newborn Schedule: Nights | Full Time | How you'll make an impact in this ro...

22h ago

Go to Apply

Registered Nurse PCU

Ascension Health • Anderson, IN • 22h ago

Hospital & Medical

22h ago

Go to Apply

Warehouse Workers

Aerotek • Anderson, IN • 1d ago

Manufacturing & Warehouse

** Entry-Level Production Associate Greenfield, IN** Looking for a stable career with a growing manufacturer? We're hiring Entry-Level Production Associates to help build automotive components in a clean, climate-control...

1d ago

Go to Apply

Dedicated Midwest Van Fleet - Truck Driver

Roehl Transport • Alexandria, IN • 1d ago

Trucking & Construction

Ask about our limited-time $10,000 Retention Incentive ( https://www.roehl.jobs/blog/2026/experienced-truck-driver-retention-incentive ) for Experienced CDL-A drivers. Weekly Home Time! This dedicated truck driving job i...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)