Summary This position is located in the Education Learning Resources Service (ELRS) at the Martinsburg Department of Veteran Affairs in Martinsburg West Virginia. The service includes staff education, patient and family education, and academic affiliations. ELRS is responsible for policy development; assessment of staff, patient, volunteer, students and contractors education needs; management of staff learning records; and planning, implementing, and evaluating the VA Martinsburg Learinng Plan. Responsibilities Incumbent serves as the primary point of contact for all things Talent Management System (TMS) related. Serves as contact expert, collaborating with the Designated Learning Officer (DLO)/Chief of Education and Designated Education Officer (DEO) to ensure that all education offerings are consistent with VA policy, meet education standards and mandates, are current and can be tracked within the database. Incumbent serves as facilitator for TMS instruction during New Employee Orientation, including delivery of face-to-face training, as well as web-based training. Duties Include but are not limited to: Responsible for managing in the TMS VHA courses and content, creating and managing complex VHA level automated assignments to user profiles. Manages reporting needs from the TMS by interpreting and documenting business requirements from VHA Senior Leadership, Program Offices and Veterans Information Service Networks (VISN). Networks and partners with key individuals from VISN/VHA/LEAD Program Offices to ensure that national training requirements and mandates are being managed through the TMS, providing guidance and support concerning VHA educational offerings, mandatory and required training and understanding of how to identify target audiences in the TMS. Provides guidance and oversight to group users into TMS domains that mirror the VHA organizational structure. The VHA TMS Domain structure is used for the purpose of managing and automating assignments of curricula, catalogs, competency profiles and reporting. Field Accreditation Service Agent in Place 20 Percent. Serves as Agent in Place for the facility. Incumbent is primary point of contact for accreditation of programs. Duties include: Collaborating with Service Chiefs to assess learning needs and develop accredited programs to meet those needs. Acts as a liaison between the Designated Learning Officer (DLO), facility/Veterans integrated Service Network (VISN) planning committee and ILEAD Accreditation Unit. Ensures Documentation is accurate, meeting accreditation standards. Collects and reviews all required documents for continuing education activities. Serves as a subject matter expert in guiding the planning committee on accreditation requirements when developing the educational activity, such as needs assessment, planning, implementation, and evaluation. Education Program Analysis 25 Percent Establishes statistical sampling techniques and accomplishes training/performance trend analysis reports for departments, facility leadership and Office of Inspector General. Works with subject matter to create assessment tools (online and paper-based) to measure participant success in achieving learning goals and objectives. Works with subject matter expert to analyze data and completion rates. Applies instructional design theories and best practices to analyze and recommend appropriate format and delivery mode for training programs and materials. Analyzes education program objectives and recommends revisions as necessary, updating learning needs based on the All Employee Survey and facility's learning needs assessment results. Collects and analyzes data to determine effective application of VHA education and training policies and procedures and soundness of organizational and cost procedural patterns. Other duties as assigned. Preferred Experience: Database Management, Analytics, and Program Accreditation. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday thru Friday 7:00am to 3:30pm Telework: Ad-Hoc Virtual: This is not a virtual position. Position Description/PD#: Training Specialist-TMS Domain Manager/PD240740 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/10/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7, for the GS-11 you must have served 52 weeks at the GS-9 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirements Education: Education: Undergraduate and Graduate Education: Major study -- education or a subject area related to the position to be filled OR, Specialized Experience: Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include: Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s) Supervising or administering a training program. Development or review of training/course materials, aids, devices, etc., and evaluation of training results. Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis. GS-09 Requirement: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s). Supervising or administering a training program. Development or review of training/course materials, aids, devices, etc., and evaluation of training results. Working in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis OR, Education master's or equivalent graduate degree. OR, 2 full years of progressively higher level graduate education leading to such a degree. OR, LL.B. or J.D., if related GS-11 Requirement: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s). Supervising or administering a training program. Development or review of training/course materials, aids, devices, etc., and evaluation of training results. Working in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis. OR, Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree. OR, Equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. OR, LL.M., if related For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. "Whole Health is an approach to health care that empowers and equips people to take charge of their health and well-being and live their life to the fullest. The VA is committed to Whole Health and values Veteran and Employee health and wellbeing. As a VA employee, you will practice Whole Health in an environment that supports personalized and proactive care.
