Job Title: Medical Assistant
Job Description
The Medical Assistant supports a busy clinical practice by providing high-quality patient care, managing follow-up activities, and performing a variety of administrative and clinical tasks. This role focuses on patient communication, accurate data entry, coordination of lab orders and results, and efficient use of electronic medical records to ensure a smooth and positive experience for every patient.
Responsibilities
Provide compassionate and professional patient care in a clinic setting, supporting both clinical and front desk activities as needed.
Perform follow-up tasks, including scheduling and confirming patient follow-up appointments and documenting outcomes in the electronic medical record.
Update patient information accurately in the electronic medical record (EMR), ensuring all data entry is complete, timely, and compliant with clinic standards.
Answer inbound phone calls, respond to patient inquiries, and route calls appropriately to clinical or administrative staff.
Order laboratory tests as directed, ensuring accuracy in lab requests and adherence to clinic protocols.
Relay lab results to patients and providers in a clear, professional, and timely manner, following established communication and documentation procedures.
Schedule appointments and follow-up visits, maintaining an organized and efficient appointment calendar.
Use EMR systems, specifically Athena, to document patient interactions, clinical notes, and administrative updates.
Support clinical staff with routine medical assisting tasks and general clinical support as needed.
Apply medical terminology appropriately when communicating with patients and healthcare professionals.
Collaborate with other clinic staff to deliver excellent customer service and a positive patient experience.
Assist with front desk duties, including patient check-in, insurance-related tasks, and general reception responsibilities.
Adhere to healthcare regulations, clinic policies, and best practices for patient confidentiality and safety.
Essential Skills
At least 1 year of experience in medical assisting or a closely related medical support role.
Medical assisting diploma or certification, or 1+ years of medical assistant experience preferred.
High school diploma is required.
Hands-on medical experience in a clinic or healthcare setting.
Proficiency with electronic medical records (EMR), specifically Athena.
Strong knowledge of medical terminology and healthcare documentation practices.
Experience with medical records management and electronic health records.
Ability to schedule appointments and follow-ups efficiently and accurately.
Comfort with ordering labs and processing lab-related documentation.
Ability to answer and manage high volumes of inbound phone calls in a professional manner.
Clinical support skills in a medical assisting environment.
Customer service skills tailored to healthcare and patient-facing interactions.
Basic Life Support (BLS) knowledge or training.
Understanding of insurance-related processes in a clinical setting.
Additional Skills & Qualifications
Registered Medical Assistant (RMA) or similar credential is a plus.
Experience in front desk operations within a healthcare environment is beneficial.
Experience in healthcare, medical assisting, or clinical support roles is preferred.
Strong communication skills for relaying lab results and patient updates.
Ability to work collaboratively with clinical and administrative teams.
Attention to detail in data entry and record keeping.
Ability to provide excellent customer service and maintain a professional demeanor in a fast-paced clinic.
Familiarity with insurance verification or related processes is an advantage.
Work Environment
This role is fully onsite in a clinic environment, working Monday through Friday from 8:00 a.m. to 5:00 p.m. The position involves regular interaction with patients, clinical staff, and administrative personnel, with frequent use of EMR systems such as Athena and other electronic medical record tools. The clinic promotes a supportive and engaging culture, offering medical, dental, and vision benefits, a 401(k) plan, and holiday pay. Upon permanent hire, team members receive additional benefits, including nine paid holidays and fifteen days of paid time off (PTO). Performance-based pay raises are available, and employees may earn PTO tokenseach worth one hour of PTOfor outstanding contributions, which can be used at any time and accumulated without limit. The clinic regularly organizes employee dinners, lunches, and parties, fostering a collaborative and appreciative work atmosphere.
Job Type & Location
This is a Contract to Hire position based out of Seminole, FL.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract to Hire position based out of Seminole, FL.
Application Deadline
This position is anticipated to close on Nov 13, 2026.
Workplace Type
This is a fully onsite position in Seminole,FL.
About Actalent
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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
