Description
We're seeking a customer-focused professional to provide exceptional service to current and prospective members by assisting with a wide range of financial products and services. This role supports members with deposit accounts, lending solutions, and debit/credit card services while performing platform banking functions in a branch environment. The ideal candidate will demonstrate strong problem-solving skills, attention to detail, and a passion for helping members achieve their financial goals. In addition, this position may provide guidance and support to junior team members.
Key Skills
Customer Service
Inbound Call Center Support
Retail Banking
Financial Services
Data Entry
Account Management
Microsoft Office Suite
Relationship Building
Problem Resolution
Cross-Selling Financial Products
Top Skills
Customer Service
Inbound Call Center Experience
Banking or Financial Services Experience
Responsibilities
Research, analyze, and resolve member account and loan inquiries.
Assist members with consumer loans, mortgages, home equity products, credit cards, and overdraft protection applications.
Educate current and prospective members on available financial products and services.
Process platform banking transactions accurately and efficiently.
Identify opportunities to recommend additional products and services that meet member needs.
Ensure proper handling and balancing of cash and negotiable instruments.
Maintain compliance with federal regulations and company policies related to financial products and services.
Support and train Level I team members as needed.
Assist with branch opening, closing, and vault balancing procedures when required.
Serve as a branch or ATM vault custodian when assigned.
Complete additional duties and special projects as needed.
Qualifications
Previous customer service experience required.
Experience in banking, financial services, or a call center environment preferred.
Strong communication, problem-solving, and organizational skills.
Ability to multitask and work effectively in a fast-paced environment.
Proficiency with Microsoft Office applications.
Commitment to delivering outstanding member service and maintaining confidentiality.
Experience Level
Entry-Level to Mid-Level
Ideal for candidates with strong customer service experience looking to build a career in banking or financial services.
Job Type & Location
This is a Contract position based out of Atlanta, GA.
Pay and Benefits
The pay range for this position is $21.42 - $21.42/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Atlanta, GA.
Application Deadline
This position is anticipated to close on Nov 20, 2026.
Workplace Type
This is a fully onsite position in Atlanta,GA.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
