Customer Service

Adecco US, Inc. • Buffalo Grove, IL • 1h ago

Adecco is currently assisting a local Customer in their search for Customer Service positions in Buffalo Grove, IL. This is a great opportunity to further your existing skills as a Customer Service while working with a great company. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!

Perks:

Shift: 7:00 am - 4:30 pm

Weekly paycheck

Pay: $22.00 per hour

Access to Adecco's Aspire Academy (https://www.adeccousa.com/about-adecco-staffing/adecco-programs-partnerships/aspire-academy/) with thousands of free upskilling courses

Responsibilities:

Receives, process and verify the accuracy of orders (PO's) from customers, through various channels including email, EDI, and customer portals, Upon order validation utilizing VBI's Oracle system towards booking, scheduling and acknowledging.

Knowledgeable and able to process Commercial, International and Transit & Bus/Relay orders with ability to recognize Inco Terms and order impact.

Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicate changes to the appropriate personnel/departments.

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem and most appropriate solution; following up to ensure resolution.Ensures and provides gold standard quality service to both internal and external customers

Requirements:

Associate's degree or equivalent

Minimum of 2+ years progressive customer service experience

This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this Job Title position with Adecco in City, State, apply today!

Pay Details: $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the @type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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