Bilingual Medical Receptionist / Associate Patient Care Coordinator (English/Spanish)
Location: Valencia, CA
Schedule: Monday-Friday | 8:00 AM-5:00 PM
Position Type: Full-Time | On-Site
About the Opportunity
We are seeking a friendly, professional, and detail-oriented Bilingual Medical Receptionist / Associate Patient Care Coordinator to join a busy healthcare team in Valencia, CA. In this role, you will serve as the first point of contact for patients, helping create a positive experience while supporting the daily operations of a fast-paced medical clinic.
The ideal candidate is comfortable interacting with patients, managing multiple priorities, and supporting both front-office and administrative functions. Strong communication skills in both English and Spanish are required.
Responsibilities
Welcome patients and visitors with professionalism and exceptional customer service.
Check patients in for appointments and ensure accurate registration and arrival procedures.
Verify and update patient demographics, insurance information, and contact details.
Perform appointment reminder calls and follow-up communications.
Enter and maintain accurate patient information within the electronic medical record (EMR) system.
Scan, upload, and organize patient documentation into electronic records.
Assist with filing, copying, correspondence, and other administrative duties.
Collaborate closely with medical assistants, providers, and clinical staff to support patient flow.
Answer incoming phone calls and assist patients with questions and scheduling needs.
Provide support for additional front-office responsibilities as needed to ensure efficient clinic operations.
Required Qualifications
Bilingual in English and Spanish with the ability to communicate effectively with patients and families.
Previous customer service experience in a patient-facing or client-facing environment.
Strong computer skills and ability to learn new systems quickly.
Accurate data entry skills with strong attention to detail.
Excellent verbal and written communication skills.
Ability to work in a fast-paced environment while managing multiple priorities.
Professional demeanor and strong interpersonal skills.
Preferred Qualifications
Previous experience working in a medical office, clinic, or healthcare setting.
Experience with electronic medical record (EMR) systems.
Experience with EPIC or similar healthcare software platforms.
Knowledge of patient registration, insurance verification, and medical front-office operations.
Work Environment
This is a fully on-site position located in Valencia, CA. The schedule is Monday through Friday from 8:00 AM to 5:00 PM, providing a consistent daytime shift. You will work closely with medical assistants, clinicians, and other healthcare professionals in a collaborative, patient-focused environment. The role involves frequent interaction with patients both at the front desk and over the phone, making strong customer service and communication skills essential for success.
Why Join Us?
Consistent Monday-Friday schedule
Supportive and collaborative healthcare team
Opportunity to make a direct impact on the patient experience
Professional and fast-paced clinical environment
Growth opportunities within a respected healthcare organization
If you are bilingual in English and Spanish, enjoy helping people, and thrive in a healthcare setting, we encourage you to apply today.
Job Type & Location
This is a Contract position based out of Santa Clarita, CA.
Pay and Benefits
The pay range for this position is $23.00 - $25.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Santa Clarita, CA.
Application Deadline
This position is anticipated to close on Nov 19, 2026.
Workplace Type
This is a fully onsite position in Santa Clarita,CA.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
