Client Services Manager- Minneapolis, MN

Compass Group, North America • Minneapolis, MN • 40min ago

Canteen One

Starting pay: 65,000.00- 72,000.00

Let's talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast.

Let's talk about Perks!

At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free office coffee and pantry - One block from light rail transit- Dress for your Day - Canteen Avenue C (market) & Foodsby food delivery - Sporting event tickets frequently raffled off - Paid time off to volunteer for corporate sponsored events - Wellness programs ... you get the idea!

Let's talk about Opportunity!

As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you'll fit right in!

Canteen One offers a variety of career opportunities, including:

Customer Service

Accounts Receivable / Consolidation Services

Finance / Accounting

Client & Account Management

Vendor Relations / Operations

Information Technology

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

The Client Services Manager has direct customer service contact with our clients in support of our vending programs by analyzing business performance and developing and executing new programs. This position assists in operational set-up, expediting day-to-day service problems, preparing Executive Summaries, proformas, conducting financial analyses, and making recommendations to improve profitability. The goal is to provide outstanding service to our customers that builds and sustains long-term relationships, resulting in high customer satisfaction and contract renewals and extensions.

Essential Duties & Responsibilities

Assure accurate and timely financial reporting

Inspect reports and summaries to look for possible gaps

Perform ongoing analysis of the portfolio of business managed by analyzing vendor, client, and Canteen One financial performance

Make recommendations and present information to the corporate client's contact

Assure accurate financial expectations for renewals/bids in working with the Sales group

Facilitate meetings with internal resources to address issues

Build, maintain, and sustain relationships with clients

Have quarterly meetings and business reviews with all top 20 customers

Serve as a communication point for all of Canteen One and ensure all relevant information is facilitated throughout the entire Canteen One organization

Qualifications

Bachelor's degree with a minimum of three years of service business/account management experience required, or a high school diploma with two years post-secondary education with an equivalent of five years of service business experience with three years in account management

Proven financial analysis skill set

Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation required

Demonstrated ability to use both analytical and intuitive judgment and sound decision-making in interpreting, developing, and applying new methods and policies that affect the business

Proven ability to work independently and to grow and maintain long-term positive internal and external work relationships

Demonstrated ability to prepare, analyze, and present business reviews to Client contacts that explain our programs in detail and make recommendations for additional growth opportunities

Timeliness and accuracy coupled with the demonstrated ability to prioritize and organize business requirements

High level of proficiency in Excel, Word, and Outlook required

PowerPoint software experience preferred

Apply to Canteen One today!

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates at Canteen One are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\WageTransparency\CanteenOne.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023\WageTransparency\CanteenOne.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID: 1585577

Canteen One

ISAAC Warren SMITH

Similar Jobs

Administrative Assistant III

Presbyterian Homes and Services • Spring Park, MN • 37min ago

Management & Administrative

Overview Presbyterian Homes & Services - Lake Minnetonka Shores is seeking an Administrative Assistant III for its team! The Administrative Assistant will provide support to the facility operations in the area of dat...

37min ago

Go to Apply

Administrative Assistant

Robert Half • Bloomington, MN • 41min ago

Management & Administrative

Description We are seeking a detail-oriented Administrative Assistant to support front-office operations and administrative processes within a service-focused organization. This role serves as a key point of contact for...

41min ago

Go to Apply

Human Resources Staffing Support Technician - Human Resources Technician 2

State of Minnesota • Saint Paul, MN • 11h ago

Management & Administrative

Working Title: Human Resources Staffing Support Technician Job Class: Human Resources Technician 2 Agency: Health Department Job ID : 98172 Location : St. Paul Telework Eligible : No Full/Part Time : Full-Time Regular/Te...

11h ago

Go to Apply

Director of Fiscal Analysis & Results Management / Human Services Manager 3

State of Minnesota • Saint Paul, MN • 11h ago

Management & Administrative

Working Title: Director of Fiscal Analysis & Results Management Job Class: Human Services Manager 3 Agency: Human Services Dept Job ID : 98237 Location : St. Paul Telework Eligible : Yes Full/Part Time : Full-Time Re...

11h ago

Go to Apply

Business Technology Analyst / Management Analyst 3

State of Minnesota • Vadnais Heights, MN • 11h ago

Management & Administrative

Working Title: Business Technology Analyst Job Class: Management Analyst 3 Agency: Direct Care and Treatment Job ID : 98251 Location : Vadnais Heights Telework Eligible : Yes Full/Part Time : Full-Time Regular/Temporary...

11h ago

Go to Apply

ADSA Senior Strategy Advisor / Human Services Program Coordinator

State of Minnesota • Saint Paul, MN • 11h ago

Management & Administrative

Working Title: ADSA Senior Strategy Advisor Job Class: Human Services Program Coordinator Agency: Human Services Dept Job ID : 98239 Location : St. Paul Telework Eligible : Yes Full/Part Time : Full-Time Regular/Temporar...

11h ago

Go to Apply

Scanning Services - Office & Admin Specialist, Senior

State of Minnesota • Saint Paul, MN • 12h ago

Management & Administrative

Working Title: Scanning Services Job Class: Office and Administrative Specialist, Senior Agency: Revenue Department Job ID : 98088 Location : St. Paul Telework Eligible : No Full/Part Time : Full-Time Regular/Temporary :...

12h ago

Go to Apply

Operations - Process Manager - Sr

Eliassen Group • Saint Paul, MN • 16h ago

Management & Administrative

Operations - Process Manager - Sr Anywhere Type: Contract Category: Program/Project Management Industry: Financial Services Workplace Type: Remote Standard Hours: Open Reference ID: JN -112026-109316 Date Posted: 11/02/2...

16h ago

Go to Apply

Customer Service Representative II

ManpowerGroup • Saint Paul, MN • 16h ago

Management & Administrative

Our client is seeking a Customer Service Representative II to join their team. As a Customer Service Representative II, you will be part of the customer communications and sales support function, helping connect external...

16h ago

Go to Apply

Customer Service Representative II

ManpowerGroup • Stillwater, MN • 16h ago

Management & Administrative

16h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)