Account Director - Key National Retailer

Kerry • Arkansas, Arkansas • 3d ago

Requisition ID 67612

Position Type (US)Full Time

Workplace Arrangement #LI-Hybrid

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

The Account Director is responsible for leading and expanding the portfolio of a high-value, strategic retail account located in Bentonville, AR and is a member of the Direct-to-Retail leadership team. This role drives commercial growth, profitability, and client satisfaction by developing and executing long-term account strategies, serving as the senior point of contact, and delivering innovative solutions that align with both client and organizational objectives. The Account Director acts as a trusted advisor to executive stakeholders, negotiates complex agreements, and collaborates cross-functionally to maximize value and ensure best-in-class service delivery.

What will you do?

Strategic Account Leadership

Lead the development and execution of long-term strategic growth plans.

Serve as the senior point of contact, building and maintaining executive-level relationships.

Identify and pursue opportunities for upselling, cross-selling, and service expansion.

Provide direct leadership, coaching, and mentorship to two team members, supporting their development and overall performance.

Commercial Ownership

Own account profitability, including planning budgets, financial forecasting, and resource allocation.

Negotiate complex contracts and agreements, ensuring alignment with organizational goals and client needs.

Prepare and present detailed account health, performance metrics, and commercial outcomes to senior leadership.

Client Advisory & Issue Resolution

Act as a trusted advisor, providing strategic guidance and insights.

Proactively address client needs, resolve complex issues, and ensure timely delivery of solutions.

Maintain a high level of professionalism, trust, and loyalty.

Cross-functional Collaboration

Collaborate with sales, marketing, R&D, operations, and other teams to deliver innovative solutions and a seamless customer experience.

Lead client-facing initiatives and coordinate resources to achieve client objectives.

Market & Business Development

Analyze market trends, identify risks and opportunities, and recommend strategies for account growth.

Lead pitching and presentation efforts to secure new business and drive revenue growth.

Qualifications and skills

Bachelor's degree in Marketing, Business, or related field; MBA preferred.

5+ years of strategic account management experience within mass retail, with proven success managing large, complex, high-volume national retail customers.

Capable of working with multiple partners, systems, and personalities.

Experience leading people and working with and influencing cross-functional teams.

Track record of success in delivering against goals and targets.

Highly organized with attention to detail in a fast-paced environment.

Strong analytical and problem-solving skills.

Willingness and ability to work independently with minimal oversight.

Proficiency in Microsoft Suite.

Availability to travel up to 30% within the US.

Compensation Data

The pay range for this position is $129,000 - $211,850 in Annual Salary. Kerry typically does not hire an individual at the top or near the top of the range, as we are a pay-for-performance company, and this range is set to continue to reward performance annually while in role. Compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate within the above range may be influenced by a variety of factors including skills, qualifications, experience, internal equity, and location. In addition, this position is also eligible to earn a performance-based incentive compensation. Kerry offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, Employee Share Plan, Life, disability, and accident insurance, and tuition reimbursement. This job posting is anticipated to expire on 12/07/2026.

We may use artificial intelligence tools to support the review and assessment of applications and assist with scheduling interviews. We do not use AI to make decisions during the interview process. All candidate assessments and hiring decisions are made by our recruitment and leadership teams.

Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. Additional information can be found at Know Your Rights Workplace Discrimination is Illegal (dol.gov).

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

Recruiter

Posting Type DNI

Kerry

Go to Apply

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