Teller Part time

Northwest Bank • Jamestown, NY • 1d ago

NY0356 Jamestown - West 3rd StJob DescriptionDESCRIPTION Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. ESSENTIAL FUNCTIONS: Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services. Actively engage with and greet customers and take ownership to resolve any customer issues or concerns Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications. Exceptional delivery of our 5 Culture Promises Complete educational training as assigned and self-educate using bank designed programs and applications Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings Knowledge and adherence to all security and dual control processes Responsible to participate in branch opening and closing tasks as needed Protect the bank from unnecessary risk by following compliance, risk, and operational procedures Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed Work evening hours and weekends as scheduled, assigned, or necessary Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment KNOWLEDGE, SKILLS, & ABILITIES: Ability to establish effective working relationships among team members and participate in solving problems and making decisions Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Knowledge of computers and the Teller System QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School Diploma or equivalent preferred Work Experience: Customer service experience preferred Cash handling experience preferred * Banking and/or retail experience pre

Similar Jobs

relationship banker

First National Bank • Corry, PA • 5d ago

Finance, Accounting & Banking

Primary Office Location: 139 North Center Street. Corry, Pennsylvania. 16407. Join our team. Make a difference - for us and for your future. Position Title: Relationship Banker Business Unit: Retail Reports to: Varies Ba...

5d ago

Go to Apply

financial center banker

Northwest Bank • Warren, PA • 2w ago

Finance, Accounting & Banking

PA0102 Warren - Second Avenue Job Description DESCRIPTION As part of the Branch Banking team, Financial Center Banker will have or acquire an in-depth knowledge of Northwest products and services to provide financial opt...

2w ago

Go to Apply

Licensed Practical Nurse

Heritage Ministries • Jamestown, NY • 1d ago

Hospital & Medical

Job Description Don't just take a JOB, start a CAREER with Heritage Ministries and change lives forever. Caring is our calling and the team at Heritage Ministries goes above and beyond this to ensure that the Heritage ex...

1d ago

Go to Apply

Licensed Practical Nurse

Heritage Ministries • Greenhurst, NY • 1d ago

Hospital & Medical

1d ago

Go to Apply

Licensed Practical Nurse

Heritage Ministries • Jamestown, NY • 1d ago

Hospital & Medical

1d ago

Go to Apply

Licensed Practical Nurse

Heritage Ministries • Jamestown, NY • 1d ago

Hospital & Medical

1d ago

Go to Apply

Licensed Practical Nurse

Heritage Ministries • Greenhurst, NY • 1d ago

Hospital & Medical

1d ago

Go to Apply

Cashier

Pilot Company • Jamestown, NM • 1d ago

Retail & Hospitality

Company Description Pay Rates Starting between: $12.80 - $17.35 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

1d ago

Go to Apply

Subway Sandwich Artist

Pilot Company • Jamestown, NM • 2d ago

2d ago

Go to Apply

Truck Driver

Roehl Transport • Westfield, NY • 3d ago

Trucking & Construction

In our over the road Flatbed Fleet, you'll haul unique freight mostly east of I-35 (though you may have loads that'll take you through any of the lower 48 states and Canada). As you see the nation, you'll also see many d...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)