Lobby Ambassador

ABM Industries • Gloucester, MA • 3h ago

Overview

Compensation: $45,000-$50,000 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management

Responsibilities

Key Responsibilities

Greet and welcome visitors, employees, vendors, and contractors in a professional and courteous manner.

Manage visitor check-in and check-out procedures, including badge issuance, visitor logs, and security protocols.

Monitor lobby activities and ensure compliance with site access requirements, including badge verification and visitor escort procedures when required.

Answer and direct incoming phone calls and inquiries, providing accurate information and routing requests appropriately.

Maintain reception coverage and provide exceptional customer service to all guests and employees.

Coordinate meeting logistics including visitor notifications, conference room support, printing materials, and preparation of visitor badges.

Manage shared inbox communications related to visitor arrivals, meeting schedules, site announcements, and general inquiries.

Assist with mail, package deliveries, and courier services as needed.

Coordinate with Facilities, Security, and office support teams to ensure the reception and common areas remain organized, functional, and presentable.

Monitor and maintain inventory of lobby and office supplies.

Support catering coordination and visitor hospitality needs for meetings and special events.

Escalate building, security, or customer service concerns to the appropriate site contacts.

Maintain confidentiality while handling sensitive information and visitor interactions.

Serve as a positive ambassador for ABM and the client site by delivering a best-in-class customer experience.

Qualifications

The Ideal Candidate Will Have

2-5 years of experience in a receptionist, front desk, administrative support, office coordinator, customer service, hospitality, or visitor management role.

Experience supporting a professional corporate, technology, manufacturing, engineering, healthcare, or industrial environment preferred.

Strong customer service orientation and commitment to creating a positive visitor experience.

Exceptional verbal, written, and interpersonal communication skills.

Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.

Ability to interact professionally with employees, customers, vendors, and senior leaders.

To Succeed in This Role Requires

Excellent organizational, planning, and time management skills.

Ability to prioritize multiple responsibilities in a dynamic environment.

Strong attention to detail and commitment to accuracy.

Ability to work independently with minimal supervision.

Professional appearance and demeanor.

Strong problem-solving and decision-making skills.

Flexibility and adaptability to changing business needs.

Desire and aptitude for learning new concepts and processes quickly.

REQNUMBER: 171578

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Similar Jobs

CNC Machine Operator

Massachusetts Employer • Gloucester, MA • 3h ago

Manufacturing & Warehouse

CNC Operator Machinist Job Duties: Plans machining by studying work orders, blueprints, engineering plans, materials, specifications, orthographic drawings, reference planes, locations of surfaces, and machining paramete...

3h ago

Go to Apply

Manufacturing/Production Supervisor - 2nd shift

RTX Corporation • Andover, MA • 5h ago

Manufacturing & Warehouse

Date Posted: 2026-11-02 Country: United States of America Location: US-MA-ANDOVER-AN2 ~ 352 Lowell St ~ AN2 HAMPSHIRE BLDG Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active...

5h ago

Go to Apply

Machine Operator

Freudenberg Group • Beverly, MA • 2d ago

Manufacturing & Warehouse

Working at Freudenberg: We will wow your world! Responsibilities: Produce/package/label all products to meet or exceed all quality specifications per shop order, QCIC's and all other required documents provided. Operates...

2d ago

Go to Apply

Seasonal Winter 26/27--Boston-Laborer II -Mystic Complex

State of Massachusetts • Malden, MA • 2d ago

Manufacturing & Warehouse

POSITION INFORMATION: Position: Laborer II Location: Mystic Complex Start Date:11/15/26 End Date:3/20/27 Work Hours: 40hrs - # of positions: 1 Please note, if you are selected for this position and will be working less t...

2d ago

Go to Apply

Seasonal Laborer I (Revere Maint Facility)

State of Massachusetts • Revere, MA • 2d ago

Manufacturing & Warehouse

POSITION INFORMATION: Position: SEASONAL LABORER I Location: Revere Maintenance Facility Start Date: 11/15/26 End Date: 3/20/27 (18 weeks) Work Hours: 40 hrs: Shift varies; Holidays and weekends required, 1 position(s)-...

2d ago

Go to Apply

Seasonal Laborer II (Revere Maint Facility)

State of Massachusetts • Revere, MA • 2d ago

Manufacturing & Warehouse

Position: Seasonal Laborer II Location: Revere Maint Facility Start Date: 11/15/26 End Date: 3/20/27 (18 weeks) Work Hours: @40 hours Shift varies; weekends/holidays required # of positions: 3 Please note, if you are sel...

2d ago

Go to Apply

Electromechanical Assembler

Massachusetts Employer • Peabody, MA • 4d ago

Manufacturing & Warehouse

Key Responsibilities: Assemble and install electrical and mechanical components, following detailed work instructions, blueprints, and wiring diagrams. Perform wiring, crimping, soldering, and routing of cables and harne...

4d ago

Go to Apply

2027 Summer Additive Manufacturing Intern - BS or MS (Gloucester, MA)

Applied Materials • Gloucester, MA • 4d ago

Manufacturing & Warehouse

Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that...

4d ago

Go to Apply

New Product Lead , Robotics Supply Chain

Amazon • North Reading, MA • 5d ago

Manufacturing & Warehouse

Description Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here...

5d ago

Go to Apply

Manufacturing Supervisor - 2nd Shift

Insight Global • Beverly, MA • 6d ago

Manufacturing & Warehouse

Job Description We are looking for a hands-on Manufacturing Supervisor (2nd Shift) to lead second-shift production and oversee a large, diverse manufacturing team. This person will manage the daily production plan, lead...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)