Customer Service Associate

Walgreens • Purcellville, VA • 3h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $19 / Hourly

Similar Jobs

Program Manager

Amentum • Chantilly, VA • 5h ago

Management & Administrative

**Contingent key position for upcoming proposal Are you ready to support critical USSF missions and make a lasting impact? Amentum is seeking a Program Manager to join our team to support the USSF COBRA DANE Operations a...

5h ago

Go to Apply

Supply Chain - Systems Implementation and Engineering - Sr Manager

EY • Chantilly, VA • 5h ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

5h ago

Go to Apply

Consulting_Supply Chain_Systems Implementation and Engineering_Manager

EY • Chantilly, VA • 11h ago

Management & Administrative

11h ago

Go to Apply

Chief Engineer

Amentum • Chantilly, VA • 15h ago

Management & Administrative

**Contingent key position for upcoming proposal Are you ready to support critical USSF missions and make a lasting impact? Amentum** is seeking a Chief Engineer to join our team to support the USSF COBRA DANE Operations...

15h ago

Go to Apply

Residential Installation & Service Technician

Comcast • Ashburn, VA • 1d ago

Management & Administrative

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin...

1d ago

Go to Apply

Principal Technical Program Manager

Oracle • Reston, VA • 1d ago

Management & Administrative

Job Description The Data Center Deployment and Materials team at Oracle Cloud Infrastructure (OCI) is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and pace. Th...

1d ago

Go to Apply

ServiceNow Sr Developer

General Dynamics Information Technology • Herndon, VA • 1d ago

Management & Administrative

Req ID: RQ231028 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Software Engineering Skills: Artificial Intelligence (AI),Collaboration,Development...

1d ago

Go to Apply

Capture Manager Public Sector, Department of War, Intelligence, System Integrators

Trellix • Reston, VA • 1d ago

Management & Administrative

US, Virginia, Reston Remote United States Full time JR0038078 Job Title: Capture Manager Public Sector, Department of War, Intelligence, System Integrators About Trellix Trellix is a global cybersecurity leader helping o...

1d ago

Go to Apply

Data Center Operations Manager

Google • Leesburg, VA • 2d ago

Management & Administrative

Data Center Operations Manager Share Data Center Operations Manager corporatefare_ Google place Atlanta, GA, USA; Lithia Springs, GA, USA; +20 more; +19 more Mid Experience driving progress, solving problems, and mentori...

2d ago

Go to Apply

Data Center Operations Manager

Google • Sterling, VA • 2d ago

Management & Administrative

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)