Online Grocery Pick-Up Clerk

Kroger Family of Companies • Wood Village, OR • 2h ago

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. RESPONSIBILITIES Essential Job Functions:

·Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.

·In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.

·Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

·In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.

·E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.

·Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

·Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

·Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.

·Read and follow directions given in the note section

·Ensure quality and freshness of all items chosen

·Communicate with customers via a portable phone and respond to calls in a professional and timely manner

·Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars

·Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.

·Process the orders through the point of sale (POS) system

·Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

·Maintain organization and cleanliness of staging areas and equipment

·Report pricing, scanning, and item location discrepancies and invalid temperature @types to the store e-Commerce supervisor

·Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair

·Perform required opening and closing procedures

·Assist in training new e-Commerce team members

·Meet/exceed productivity standards

·Ability to work cooperatively in high paced and sometimes stressful environment.

·Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

·Ability to act with honesty and integrity regarding customer and business information.

·Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

·Provide sup

QUALIFICATIONS Minimum Position Qualifications:

Ability to work without supervision

Ability to read shelf tags

Basic math skills (i.e., counting, addition, and subtraction)

Excellent oral/written communication skills

Desired Previous Experience:

Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Similar Jobs

Maintenance Manager

Saint-Gobain • Portland, OR • 1h ago

Retail & Hospitality

The Role This position requires strong leadership skills, and the ability to interact with all departmental functions within the plant, including but not limited to safety training, repair of equipment, predictive mainte...

1h ago

Go to Apply

DELI/CLERK

Kroger Family of Companies • Happy Valley, OR • 1h ago

Retail & Hospitality

The role of a Deli Clerk: -A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same. -As a Deli team member, you will establish and main...

1h ago

Go to Apply

Retail Full Time Store Supervisor

The ODP Group, LLC • Beaverton, OR • 16h ago

Retail & Hospitality

Overview At Office Depot, the Retail Store Supervisor role is a full-time position that focuses on providing comprehensive solutions to our customers across various areas, including Technology, Services, Furniture, and P...

16h ago

Go to Apply

Maintenance Mechanic - Manufacturing

Kroger Family of Companies • Portland, OR • 1d ago

Retail & Hospitality

Perform tasks related to preventative maintenance, mechanical machine repairs, inspection and testing of equipment, building maintenance and specific projects. Perform all jobs safely, efficiently and accurately to maint...

1d ago

Go to Apply

STORE/NIGHT CLERK

Kroger Family of Companies • Portland, OR • 1d ago

Retail & Hospitality

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof...

1d ago

Go to Apply

Retail Assistant Store Manager

The ODP Group, LLC • Beaverton, OR • 1d ago

Retail & Hospitality

Overview The Retail Assistant Store Manager at Office Depot plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us create and nurture a...

1d ago

Go to Apply

Retail Sales Print Supervisor

Staples • Tualatin, OR • 1d ago

Retail & Hospitality

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inc...

1d ago

Go to Apply

Seasonal Restaurant Front of House - Marketplace Caf - Downtown Portland

Nordstrom • Portland, OR • 1d ago

Retail & Hospitality

Portland, OR Variable R-894108 Job Description The Front of House role provides exceptional customer service in a fast-paced environment by delivering on a variety of front of house tasks. A day in the life... Be knowled...

1d ago

Go to Apply

barista - Store# 11545, NE AIRPORT WAY & 122, PORTLAND

Starbucks • Portland, OR • 1d ago

Retail & Hospitality

Job ID: 260087161 Job Function: Barista Pay: $16.85 - $19.13 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

1d ago

Go to Apply

barista - Store# 10178, 12101 MILL PLAIN BLVD

Starbucks • Vancouver, WA • 1d ago

Retail & Hospitality

Job ID: 260087151 Job Function: Barista Pay: $17.25 - $19.58 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)