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Automotive Service Writer

Rock Springs Auto Repair • Rock Springs, WY • 3d ago

Job Description

Greeting customers and directing them to an available technician

Be able to work in a fast-paced environment.

Very detail oriented.

Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs

Answering customer questions about service outcomes and consulting with technicians when necessary

Informing customers about potential cost savings and warranty protections

Assisting customer with deciding to fix their car

Overseeing and managing the service centers scheduling and workflow

Informing customers of changes in service or when their vehicle is ready to be picked up

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