Working Title: Compliance Supervisor
Job Class: Workers' Compensation Program Supervisor
Agency: Labor & Industry Dept
Job ID : 98043
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 10/30/2026
Closing Date : 11/12/2026
Hiring Agency/Seniority Unit : Labor & Industry Dept / Labor and Industry-MMA
Division/Unit : Dept of Labor & Industry / Compliance, Records & Training
Work Shift/Work Hours : 8:00 am - 4:30 pm
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $38.83 - $55.93 / hourly; $81,077 - $116,781 / annually
Classified Status : Classified
Bargaining Unit/Union : 216 - Middle Management Association/MMA
FLSA Status : Exempt - Executive
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Telework options for this position are dependent on where the employee lives. The primary work location for this position is 443 Lafayette Road N, St. Paul, MN.
Employees living within 50 miles of the primary work location will be required to work in the office at least 50% of the time each month.
Employees that live in Minnesota and are more than 50 miles from the primary work location may be eligible for more than 50% telework with agency approvals.
Employees may reside outside of the state of Minnesota if they live in a bordering state and are within 50 miles of the primary work location.
This position supervises the compliance functions within the Compliance, Records, and Training unit (CRT). The compliance team monitors all workers' compensation claims filed with DLI to ensure the timely and accurate delivery of benefits to injured workers, including auditing and the authority to penalize when warranted. This position is expected to assure high quality programming and productively engage in continual process improvement efforts in support of the mission of the Workers' Compensation Division (WCD).
Work involves participating in the CRT management team and acting as back up for all other CRT supervisors. This position may be assigned to any task required by the CRT Director on a need and availability basis. This position also advises the CRT Director in policy matters and represents the WCD in public arenas and forums.
Minimum Qualifications
This position requires three (3) years of Workers' Compensation claims experience.
Experience must include:
Experience as a supervisor, team lead, lead worker, or project lead.
Demonstrated leadership experience sufficient to effectively supervise and direct the work of assigned staff. Demonstrated leadership should include the following:
Coaching, mentoring, and/or developing staff while building relationships.
Leading teams to meet the organization's expectations for productivity, quality, or goal accomplishment.
*Demonstrated leadership experience may include any of the following:
Completion of a State leadership development program, such as Emerging Leaders Institute (ELI) or Senior Leadership Institute (SLI)
Completion of a similar or equivalent leadership development program through another organization
A paid or unpaid position leading a program or chairing a committee, such as an Employee Resource Group (ERG). This experience must also include:
1+ years of identifying issues, goals, and strategic actions
100+ hours per year time commitment
Experience providing outreach to employers, industry and trade associations and others.
Comprehension of worker's compensation indemnity benefits - temporary total, temporary partial, permanent partial, permanent total, and dependency benefits and the bases used to calculate them.
Knowledge of vocational rehabilitation and medical benefits.
Ability to interpret and understand legal arguments, testimony from witnesses and written documents sufficient to provide information to parties about workers' compensation law, procedures, and benefits; evaluate and determine disputed legal issues; and assist parties in identifying viable settlement options.
Knowledge of Worker's Compensation law and claims practices sufficient to develop unit policy and provide expert technical assistance to stakeholders, unit staff and DLI management
Ability to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences.
*A Master's degree may substitute for 18 months of experience; A Bachelor's degree may substitute for one year of experience; Associates degree may substitute for six months of experience.
Preferred Qualifications
Experience with complex indemnity benefits, second injury and supplementary benefits programs, including calculation of benefits and offset provisions, and litigation of permanent total disability claims with pre-10/1/1995 dates of injury and dependency benefits.
Experience with investigative techniques, penalty assessments, and/or collections processes.
Experience with the creation of training, providing training and giving presentations.
Knowledge of Work Comp Campus system and ability to provide guidance, training and support to internal staff and external stakeholders as needed.
Knowledge of DLI Workers' Compensation Division operations sufficient to determine priorities for work activities.
Language skills other than English (such as Somali, Spanish, Hmong, Karen or ASL).
Strong knowledge of Excel in order to understand, create, and maintain existing Excel documents.
Ability to create and maintain Word documents for use in Campus.
Additional Requirements
It is the policy that all final candidates submit to a background investigation prior to employment. The background check may consist of the following components: SEMA4 Records Check, Employment Reference Check, Criminal History Check, Driver's License Check, Social Security and Address Verification, Conflict of Interest Review, Education/License Verification.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
