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Manager, Outside Sales

Charter Communications • Billings, MT • 1d ago

Experience Required 5 - 20 years

Minimum Education Required Bachelor's Degree

Compensation $ / yearly

Hours Per Week 40

Number Of Positions 1

Job Description This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

This position leads a geographically assigned team of Residential Connectivity Sales Supervisors and their teams. Responsible for leading and managing the daily operations that sells to our residential customers offering best-in-class services and supporting goals of soliciting new prospective customers.

Actively and consistently support all efforts to simplify and enhance the customer experience.

Responsible for meeting and exceeding budgeted headcount and sales goals.

A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building and leading teams and developing skills in others.

Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment.

Leads a team of Residential Connectivity Sales Supervisors and their teams.

Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination and salary/status change recommendations.

Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.

Possess the knowledge and expertise to lead, guide and develop Residential Connectivity Sales Supervisors and their teams.

Identify knowledge and training gaps within the Residential Connectivity Sales Supervisors and their teams, and develop plans to address these gaps.

Be familiar with reporting and analytics necessary to drive and support business decisions.

Collaborate with other departments and or support teams to achieve goals and objectives.

Residential Connectivity Sales leaders staff work allocation will consist of approximately 30% fieldwork and 70% office work.

Coach to and follow Charter's Sales Process.

Communicate territory assignments to Residential Connectivity Sales Supervisors

Monitor the payroll process and ensure timely and accurate approval of all commission payments.

Completes administrative tasks related to all sales activities and ensures their team does the same.

Has detailed understanding of Charters product offerings and value proposition in the markets they sell in.

Maintains current, in-depth knowledge of marketplace, including competition, and positive and professional relationships with customers, business partners, and co-workers.

Prepares reports as needed.

Perform other duties as requested by leadership.

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English Language.

Excellent communication, interpersonal and organizational skills

Possess strong technical and computer skills

Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

Ability to work outside for extended periods in any season and/or during inclement weather

Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

Must be able to work non-traditional work hours such as evenings and weekends

Valid drivers license, satisfactory driving record within Company required, standards and auto insurance

Ability to complete documentation accurately.

Required Education

Bachelors degree in business or marketing, or equivalent work experience.

Required Related Work Experience and Number of Years

5+ years' of Outside Sales or related work experience.

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Knowledge of Direct Sales practices

Experience with consumer education of products and services

Knowledge of cable or telecommunications service

Preferred Related Work Experience and Number of Years

Sales Supervisory experience preferred - 0.5+

WORKING CONDITIONS

Field and Office environment

Outside field environment with exposure to inclement weather

Travel as required

ZRSM2

LI-SWD74

SDT540 2026-83086 SDT540 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet, Mobile, TV and Voice products. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

EOE, including disability/vets

Is this a registered apprenticeship? False

Place of Work

On-site

Requisition ID

2026-83086-1

Job Type

Full Time

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