For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Credit Union Bank Customer Service Lead to work at a premier financial institution in Greensboro, NC . Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Pay: $25-28/hr based on experience
Hours: Monday-Friday 8am-5pm
This position is ONSITE in Greensboro, NC must be able to commute to Greensboro, NC
Why you should apply to be a Credit Union Bank Customer Service Lead
Work with a premier client.
Enjoy a competitive pay rate.
Opportunity to work with a team of experienced professionals.
Opportunity to learn and grow in a fast-paced environment.
We are seeking a proactive and dependable Credit Union Bank Customer Service Lead to join our credit union team. In this key role, you will independently serve our members, utilizing both digital tools and in-person support channels to resolve inquiries, address concerns, and ensure exceptional service delivery.
Key Responsibilities:
Lead daily branch operations, including member services, transactions, account openings/closings, consumer loan processing, and dispute resolution.
Act as a local leader for branch performance, partnering with management to implement strategic initiatives and achieve business goals.
Deliver consistent, high-quality member experiences at all assigned locations, maintaining compliance with business, regulatory, and production standards.
Support business development, operational excellence, and organizational growth across the North Carolina market.
Build and maintain strong relationships with team members and members alike.
Position Details:
Your primary work location will be assigned; however, flexibility to travel to any of our three area offices may be required based on business needs.
Mileage reimbursement is provided for approved travel to locations other than your assigned office.
Qualifications:
Previous experience in financial services or credit unions is highly preferred.
Customer service experience is required.
Demonstrated ability to work independently and take initiative in service delivery.
Strong problem-solving, communication, and interpersonal skills.
This is an excellent opportunity to support multiple teams, develop your leadership skills, and make a positive impact within the credit union community.
How to Apply:
If you are committed to delivering exceptional member experiences and are ready to take the next step in your financial services career, we would love to hear from you!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job @type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
