Office Assistant

Robert Half • Asheville, NC • 2d ago

Description We are looking for a dependable Office Assistant to support daily test center operations in Asheville, North Carolina. This Long-term Contract opportunity is ideal for someone who is comfortable in a structured, customer-facing environment and can balance administrative support with close attention to security procedures. The role involves assisting candidates throughout the testing process, maintaining an organized and detail-focused setting, and responding quickly to issues as they arise. Candidates who are flexible, detail-oriented, and confident working in a fast-paced setting will be well suited for this position.

Responsibilities:

Welcome test takers upon arrival, confirm their identity, and guide them through the check-in process.

Carry out required security procedures, including the use of screening tools, to protect the integrity of the testing environment.

Monitor candidates during exams through routine walkthroughs and observation to ensure compliance with testing rules.

Provide basic support for testing equipment and help address minor technical issues experienced by candidates.

Respond promptly to candidate concerns, document incidents clearly, and escalate matters when needed.

Maintain secure handling of exam materials and uphold testing center standards at all times.

Create a fair, calm, and consistent experience for each candidate from arrival through completion of the exam.

Record irregular activity or policy exceptions accurately and report concerns that fall outside established guidelines.

Complete fingerprint scanning and digital recordkeeping when required for candidate identification.

Assist with general office and site tasks during slower testing periods, including clerical support and preparation of materials or equipment. Requirements - High school diploma or equivalent is required; additional college coursework is a plus.

At least one year of in-person customer service experience in settings such as retail, hospitality, food service, or similar environments is required.

Ability to communicate professionally with candidates and team members, both verbally and in writing.

Comfortable working in a busy, high-volume environment where accuracy and urgency are both important.

Proficiency with Windows-based computer systems and common office applications, including Microsoft Office, Outlook, and web browsers.

Ability to lift up to 40 pounds, bend or stoop as needed, and move throughout the testing area regularly during the workday.

Capable of remaining seated or standing for extended periods while supervising exams and observing activity on computer and camera screens.

Scheduling flexibility is required, including availability for operations that may run Monday through Saturday. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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