Working Title : Cemetery Representative
Job Class: Office and Administrative Specialist, Senior
Agency: Minnesota Department of Veterans Affairs
Job ID: 97808
Location: Redwood Falls
Telework Eligible : No
Full/Part Time : Full-Time
Regular/Temporary: Unlimited
Who May Apply: Open to all qualified job seekers
Date Posted: 10/17/2026
Closing Date: 10/30/2026
Hiring Agency/Seniority Unit: Veterans Affairs Dept. / Veterans Affairs-AFSCME
Division/Unit: Programs and Services / Redwood Falls Admin
Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
Days of Work: Monday - Friday
Travel Required : No
Salary Range: $22.62 - $30.62 / hourly; $47,231 - $63,935 annually
Classified Status: Classified
Bargaining Unit/Union: 206 - Clerical/AFSCME
Work Area: Minnesota State Veterans Cemetery - Redwood Falls
FLSA Status: Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This position is responsible for providing specialized and general clerical and technical support to the cemetery administrator, including administrative, logistical, and analytical activities related to the interment of qualified veterans, their spouses, and dependent children at the Minnesota State Veterans Cemetery - Redwood Falls. Performs extensive public contact by telephone, and in person, often requiring the ability to deal with decedents' immediate family in times of emotional crisis. The nature of a cemetery and the manner in which different people view death requires great sensitivity. This employee works on the frontlines ensuring that Veterans and eligible family members are respectfully memorialized and honored in their final resting places.
Provide office services for the administrative support of the cemetery.
Process and approve applications for burial and pre-registration by applying knowledge of burial eligibility guidelines.
Acts as the cemetery representative during committal services and special events.
Schedule interments and assign gravesites.
Perform other duties as assigned.
Work as part of a team with other participants in the MDVA Memorial Affairs Division, comply with Occupational Safety and Health act and perform miscellaneous tasks as required to facilitate the responsibilities of the work unit and the division.
This position is located in Redwood Falls, Minnesota.
Please see a message from Minnesota Department of Veterans Affairs Commissioner, Brad Lindsay. Select Link (https://youtu.be/uLsQU1FT0hs)
Minimum Qualifications
Customer service skills sufficient to provide prompt, courteous, and accurate assistance; gather information tactfully; and address sensitive concerns respectfully.
Communication skills sufficient to explain program requirements, convey accurate information, and coordinate services with families, funeral directors, and cemetery staff.
Data entry and records management skills sufficient to accurately maintain, verify, and retrieve information; correct discrepancies; compile reports; and protect confidential information.
Word processing and keyboarding skills sufficient to accurately create, edit, format documents, using correct spelling, grammar, and punctuation within established deadlines.
Spreadsheet skills sufficient to enter, organize, calculate, and summarize data for cemetery activities, purchasing, and financial reports.
Math skills sufficient to calculate and verify fees, invoices totals, and deposits; reconcile financial transactions and identify discrepancies in routine financial records.
Preferred Qualifications
One (1) year of administrative support experience involving functions such as records management, correspondence, scheduling, or public contact.
Experience assisting people experiencing grief or emotional distress in a public-facing, administrative, or service role.
Experience in cemetery or funeral home administration, including burial documentation, service arrangements, or interment records.
Experience reviewing applications and supporting documents for completeness and eligibility, particularly Veterans' benefits or military discharge records.
Public speaking or ceremony/event coordination experience sufficient to represent an organization, provide clear directions to participants, and assist with services or events in a respectful and organized manner.
Financial or purchasing experience involving invoices, deposits, reconciliations, or purchasing records.
Experience using one or more job-related software applications, such as Microsoft Word, Excel, Outlook, Access, or Teams.
Additional Requirements
This position requires successful completion of the following:
A Minnesota Department of Human Services (DHS) background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.
Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.