Customer Service Associate

Walgreens • Brooksville, FL • 6d ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $19 / Hourly

Similar Jobs

Customer Service Associate I

Dollar Tree • Brooksville, FL • 1w ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

1w ago

Go to Apply

Customer Service Associate I

Dollar Tree • Brooksville, FL • 1w ago

Management & Administrative

1w ago

Go to Apply

Certified Medical Assistant Family Medicine

AdventHealth • Wesley Chapel, FL • 3d ago

Hospital & Medical

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. A...

3d ago

Go to Apply

Sr. Accountant

Robert Half • Brooksville, FL • 6d ago

Finance, Accounting & Banking

Description We are looking for a Senior Accountant to support a growing e-commerce organization in Brooksville, Florida. This Contract position will focus on maintaining accurate financial records, strengthening reconcil...

6d ago

Go to Apply

Speech Language Pathologist, Acute Care, StaffFlex contract

AdventHealth • Dade City, FL • 6d ago

Hospital & Medical

6d ago

Go to Apply

Speech Language Pathologist, Acute Care, StaffFlex contract

AdventHealth • Dade City, FL • 6d ago

Hospital & Medical

6d ago

Go to Apply

Retail Sales Associate

Harbor Freight Tools • Spring Hill, FL • 1w ago

Retail & Hospitality

185403BRJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and take pride in what you d...

1w ago

Go to Apply

Store Customer Service Specialist

Sherwin-Williams • Wesley Chapel, FL • 1w ago

Retail & Hospitality

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

1w ago

Go to Apply

Store Customer Service Specialist

Sherwin-Williams • Wesley Chapel, FL • 1w ago

Retail & Hospitality

1w ago

Go to Apply

(USA) Freight Flow Associate

Walmart • Brooksville, FL • 1w ago

Position Summary... What you'll do... Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing busin...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)