Operations Manager

Amazon • Matteson, IL • 4h ago

Description

Job summary

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key Responsibilities and Job Elements:

Support, mentor, and motivate your salaried and hourly workforce

Lead large-scope projects with site and regional impact

Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance

Manage safety, quality, productivity, and customer delivery promises

Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

Stand/walk for up to 12 hours during shifts

Work in an environment where the noise level varies and can be loud

Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

Continuously climb and descend stairs (applies to sites with stairs)

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.

Basic Qualifications

3+ years of employee and performance management experience

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

Experience managing a team of 2+ salaried employees and 70+ indirect employees

Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.

Demonstrated problem solving skills and analytical skills

Excellent customer service skills, communication skills and interpersonal skills

Track record of meeting or exceeding department performance goals

A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, IL, Matteson - 91,000.00 - 136,500.00 USD annually

Amazon

Go to Apply

Share this job

Similar Jobs

Service Administrative Assistant

Aston Carter • Mokena, IL • 4h ago

Management & Administrative

Job Title: Service Administrative Assistant Job Description The Service Administrative Assistant provides comprehensive administrative and operational support to the Service Department. In this role, you coordinate servi...

4h ago

Go to Apply

Service Administrative Assistant

Aston Carter • Mokena, IL • 4h ago

Management & Administrative

4h ago

Go to Apply

Warehouse Clerk 1st Shift

Ryder System • Elwood, IL • 2d ago

Management & Administrative

Position Description Ryder is hiring a Warehouse Clerk in Elwood, Illinois - offering weekly pay, excellent benefits, and a career you can feel good about. Warehouse Positions Pay Weekly Hourly Pay: $19.50 per hour Overt...

2d ago

Go to Apply

Field Service Engineer Manager

Sealed Air • Romeoville, IL • 6d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13782697 Liqui-Box Corporation seeks a Field Service Engineer Manager in Romeovill...

6d ago

Go to Apply

Coordinator, Warehousing Client Services

Estes Forwarding Worldwide, LL • Joliet, IL • 6d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13784935 \ Coordinator, Warehousing Client Services\ \ US-IL-Joliet\ \ Job ID: 202...

6d ago

Go to Apply

Security Officer Enhanced Part Time Unarmed Situational Awareness

Allied Universal • Bedford Park, IL • 6d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

6d ago

Go to Apply

Survey Crew Chief

Actalent • Downers Grove, IL • 1w ago

Management & Administrative

Job Title: Survey Crew Chief Job Description We are seeking a skilled Survey Crew Chief to conduct boundary, topographic, ALTA surveys, and construction layouts. The role involves overseeing and operating a one-person cr...

1w ago

Go to Apply

Key Account Manager - Rental

Cintas • Justice, IL • 1w ago

Management & Administrative

Requisition Number: 237196 Job Description Cintas is seeking a Key Account Manager - Rental. The Key Account Manager is responsible for maintaining, retaining, and growing customers through effective relationship-buildin...

1w ago

Go to Apply

HR Coordinator

Dollar Tree • Joliet, IL • 1w ago

Management & Administrative

Schedule: Tues-Sat 6am-3pm Pay: $25-$32/hour Your attention to detail, organizational skills, and people-focused mindset make you a great fit for our Human Resources Coordinator position. Join our dynamic team today and...

1w ago

Go to Apply

Manager, Real Estate

Chipotle Mexican Grill • Oak Brook, IL • 1w ago

Management & Administrative

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starti...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)