Assistant Front Office Manager

The Colonnade Hotel • Boston, MA • 3h ago

Do you enjoy meeting people from all over the world? Are you passionate about making a difference in other people's lives and do you want to be a part of a team that shares your passion? The independently owned, elegant Colonnade Hotel is nearby to Boston's finest cultural venues and most exciting shops in the heart of Boston's historic Back Bay, If you are interested in joining a fun and dedicated team of hospitality professionals, in a hotel that focuses on further developing your skills, this could be the right role for you. This position will be responsible for supervising/managing/overseeing the Front Office. Job Description: As the Assistant Front Office Manager, you will be responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service. Together with the Front Office Manager and Director of Front Office, you will help coach and support the entire front office. Your meaningful contribution will help to ensure profitability, exceptional service, quality and value to each guest throughout their stay. The 'AFOM' also helps to oversee and nurture door and bell staff including selecting, training, and developing the team. Additional responsibilities include, but are not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, systems use and management, policy and procedure implementation and enforcement. To become an integral part of the Front Office Management team you will need: Minimum of two years supervisory experience of Front Office or Guest Services management experience at a luxury hotel. Ability to motivate Front Office to perform their best work. Proficiency in the operation system Opera will be helpful! Familiar with Front Office training techniques. Understand scheduling to optimize financial performance while meeting guest needs. Ensure guest expectations are exceeded through proper employee training. Communicate effectively and graciously with Housekeeping, Engineering, Catering and Sales to ensure groups and special functions are handled smoothly. Stay poised and calm under pressure. Position will be required to work a varied schedule that includes evenings, nights, and weekends. Excellent time management skills. Good knowledge of computers including hospitality software. Exceptional detail in follow-up. * Create and foster a courteous, friendly, professional work environment. Physical Requirements: Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, reach with hands and arms. Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Must be able to stand or walk for an extended period or for an entire work shift in indoor environments. Must be a self-starter with a great personality and strong skills. Think you might be the right fit? We'd love to hear from you! We offer competitive wages, comprehensive benefits for full-time employees, and an independently run, family owned iconic hotel. Must get along well with others and know that true happiness comes from making others happy! Elevate your career with a role at Back Bay's neighborhood gem Colonnade Hotel. The Colonnade values diversity, prohibits discrimination, and is an equal opportunity employer.

Similar Jobs

Scientist, Thermal Analyst Mechanical Engineer (Space Systems) : Sign-on bonus ($50K max)

L3Harris • Wilmington, MA • 2h ago

Retail & Hospitality

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growt...

2h ago

Go to Apply

Wireless Retail Sales Associate - W2904

OSL Retail Services • Brockton, MA • 3h ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential?You will have unlimited earning potential with $15.50/hour base pay and uncapped commission! Employees earn $18.50/hour just hitting minimum expectations and top perfo...

3h ago

Go to Apply

Hotel Room Attendant - Housekeeping - Fairfield Inn, Mansfield, MA

Lafrance Hospitality • Mansfield, MA • 3h ago

Retail & Hospitality

Join us at Fairfield Inn & Suites by Marriott Hotel in Mansfield, MA. We are excited to add new members to our team. We are looking for a Part-Time & Full-Time Hotel Room Attendant for now with room to grow and g...

3h ago

Go to Apply

Mate (Assistant Store Manager)

Trader Joe's • Peabody, MA • 1d ago

Retail & Hospitality

Mate (Assistant Store Manager) Location: 516 - 300 Andover Street, Suite 15 Job Location City Peabody Job Location State Massachusetts Job Location Zip Code 01960 Job Type: Mate Starting Pay Rate: $24.00 - $32.00 / hour...

1d ago

Go to Apply

Seafood Manager

Jetro Holdings, Inc • Avon, MA • 1d ago

Retail & Hospitality

Seafood Manager Company: Jetro / Restaurant Depot Location: 30 Bodwell Street, Avon, MA 02322 Job Type: Full-time Sector: Management Compensation: $19.50 - $20.15 JOB DETAILS Job Summary The Seafood Manager is responsibl...

1d ago

Go to Apply

Retail Warehouse Porter, TD Garden

Delaware North • Boston, MA • 1d ago

Retail & Hospitality

The opportunity Delaware North Sportservice is searching forpart-time Retail Warehouse Porters to join our team at TD Garden in Boston, Massachusetts. As a Retail Warehouse Porter, you will be responsible for receiving i...

1d ago

Go to Apply

Food Service Supervisor FOH

Elior North America • Concord, MA • 1d ago

Retail & Hospitality

Food Service Supervisor FOH Job Reference Number: 43751 Employment Type: Full-Time , Onsite Segment: Dining & Events Brand: Corporate-Chefs Location: 300 Baker The Role at a glance: We are looking to add an experienc...

1d ago

Go to Apply

Retail Supervisor-BURLINGTON MALL

Bath & Body Works • Burlington, MA • 4d ago

Retail & Hospitality

Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than...

4d ago

Go to Apply

Professional Services Delivery Lead

Dynatrace • Boston, MA • 5d ago

Retail & Hospitality

Your role at Dynatrace The Service Delivery Lead owns delivery capacity planning, operational standards, quality governance, and delivery performance reporting. Working closely with regional delivery leaders, consultants...

5d ago

Go to Apply

Retail Sales Associate - Part Time

AutoZone, Inc. • Stoneham, MA • 5d ago

Retail & Hospitality

Job Description AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, a...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)