Medical Receptionist

Robert Half • Ithaca, NY • 3d ago

Description

We are looking for a Medical Receptionist to support a busy patient-facing office in Ithaca, New York. This contract opportunity is ideal for someone who brings strong front-desk experience, excellent communication skills, and a thorough approach to patient service. In this role, you will help coordinate appointments, guide patients through insurance and payment questions, and contribute to a smooth and welcoming office experience.

Responsibilities:

Manage incoming and outgoing patient calls, turning inquiries into scheduled visits while addressing questions related to upcoming appointments and billing.

Coordinate appointment scheduling, confirmations, and reminders to help maintain an organized calendar and a positive patient experience.

Review insurance details and complete required administrative documents so products and services are prepared on time for scheduled visits.

Maintain accurate patient account information with discretion while following healthcare regulations and office standards.

Explain service pricing, available coverage, and payment arrangements, then organize follow-up visits or additional outpatient appointments as needed.

Support office performance goals by promoting service quality, following best practices, and encouraging referrals from existing patients when appropriate.

Build productive relationships with outside providers and vendors while assisting with supply and inventory oversight for the practice.

Participate in ongoing learning through scheduled training sessions, team meetings, and development activities.

Requirements - High school diploma or equivalent required; additional college education is preferred.

At least 2 years of experience in a medical front office, customer service, retail, sales, or call center setting.

Working knowledge of patient scheduling, reception processes, and check-in procedures.

Familiarity with insurance verification, medical billing support, and reimbursement-related workflows.

Proficiency with Microsoft Word and Excel.

Basic understanding of medical terminology and the ability to communicate clearly with patients and staff.

Strong interpersonal skills, attention to detail, and the ability to handle confidential information professionally. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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