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Retail Customer Service

Sherwin-Williams Company • Paducah, KY • 2d ago

Experience Required 1 years

Minimum Education Required High School Diploma/G.E.D.

Compensation $16.65 - $16.65 / hourly

Hours Per Week 40

Number Of Positions 1

Work Schedule and Shift Requirements First (Day)

Job Description This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Full-Time $16.65/HR

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Process sales transactions accurately and consistent with policies and procedures

Maintain precise work order files and formulas

Tint and mix products, as needed, to customer specifications

Clean store equipment

Assist in making deliveries, as needed

Remain knowledgeable on products offered and discuss available options

Suggest ways to improve sales

Minimum Requirements:

Must be at least eighteen (18) years of age

Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future

Must have a valid, unrestricted Driver's License

Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

Have at least a High School diploma or GED

Have at least one (1) year of experience working in a delivery, retail, or customer service position

Have previous work experience selling paint and paint-related products

Have previous work experience operating tinting and mixing equipment

Ability to read, write, comprehend, and communicate in more than one language

Ability to read, write, comprehend, and communicate in Spanish

SHWSales

Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on r ace, color, r eligion, s ex, s exual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

VEVRAA Federal Contractor requesting priority referral of protected veterans.

Job Type Full time

Benefits Offered Not specified

Veteran Preference No

Place of Work

On-site

Requisition ID

2622117

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