Manager Retail Branch

GreenState Credit Union • Westmont, IL • 5h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13785474 GreenState Credit Union\ \ Manager Retail Branch\ \ US-IL-Westmont\ \ Job ID: 2026-4827\

of Openings: 1\

Category: Retail District - IL\ GreenState Credit Union\ \ Overview\ \

Responsible for leading, directing, and mentoring sales and service teams to achieve branch outcomes. Leads business development goals and objections, staffing levels, schedule and performance standards. Embraces and works to achieve the mission and values of the organization. Performs other special projects and assignments as may be directed and delegated by the Director Retail Branches.

GREENSTATE CULTURE:

At GreenState,ourpurpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our successnow andin the futureisdeeplyrooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment tolivingour values is what brings our mission to life.

Salary range for this position is \$92,168.96 - \$107,756.22 with a progressive benefit package.

\ \ Responsibilities\ \

Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:

Oversees and manages retail branch banking offices, which include sales, service and operations. Includes managing branch staff with functions such as HR, audit, facilities, training and project assignments with the region.

Implements plan (routines, tactics, strategies) to support achievement of goals and reinforces policies and procedures to comply with fundamental business and credit priorities of the credit union.

Demonstrates teamwork in all interactions with co-workers and in the completion of all duties and responsibilities.

Ensures confidentiality of member information.

Participates in community and business functions/groups to ensure a positive image for the credit union within the designated marketplace.

Responsible for efficient operations through continued assessment and improvements.

Responsible for ensuring that all Credit Union policies, procedures are performed consistently with Board and management guidelines including office equipment and facilities upkeep.

Monitors and reports as requested branch activities in key performance areas.

Develops and recommends annual branch performance targets in both team and individual expectations.

Coaches the branches to achieve business development activities including outside networking, in-branch selling, outbound phone selling skills and targeted branch correspondence. Coach to maximize these activities to branch loan and deposit goals as well as referrals to our branch partners (Mortgage, Commercial, Wealth Management and Insurance) and other services available to our membership.

Create train/develop and coach a successful sales & service team by holding employees accountable for performance, rewards/recognition for achieving sales and service goals and retention for top talent.

Conducts periodic sales and service performance with branch staff. Monitor branch activities and results to insure branch and employee success.

Prepares and conducts performance evaluations, prepares documentation for retention in personnel files. Working with HR, recommends and implements disciplinary actions and appropriate staff counse\ \ \ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \

PI287618128

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