Customer Service Representative

Robert Half • Sunrise, FL • 4h ago

Description We are looking for a Customer Service Representative to join our team in Florida for a contract position. This role supports daily customer service and office operations by handling inbound inquiries, maintaining accurate records, and completing a variety of administrative tasks. The ideal candidate is organized, comfortable using computer-based systems, and able to communicate effectively in both English and Spanish while delivering dependable service.

Responsibilities:

Respond to inbound customer calls and assist with service-related questions in a thorough and timely manner.

Complete order entry and update customer information accurately within designated systems and databases.

Perform administrative support duties such as preparing mailings, scanning files, faxing documents, and entering data.

Review and process forms and supporting documents to ensure information is complete and properly recorded.

Communicate with customers and internal teams to resolve routine issues using sound judgment and practical problem-solving skills.

Support outbound call activities as needed to follow up on requests, confirm details, or provide status updates.

Maintain organized records and help ensure office documentation is handled efficiently and confidentially. Requirements - High school diploma required; additional office or administrative training is preferred.

Prior experience in a customer service, call center, or office support environment is preferred.

Bilingual communication skills in English and Spanish are required.

Intermediate computer proficiency, including working knowledge of Microsoft Excel, is required.

Ability to manage clerical tasks with accuracy, including data entry and document handling.

Strong decision-making and problem-solving skills with a customer-focused approach.

Must be able to successfully complete a background screening. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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