Shift Lead

Walgreens • Sheboygan, WI • 20h ago

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Basic Qualifications

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $17.5 - $22.5 / Hourly

Similar Jobs

Maintenance Technician - Mechanical Weld

ALLIANT ENERGY CORP • Sheboygan, WI • 2w ago

Retail & Hospitality

JOB REQUIREMENTS: Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while po...

2w ago

Go to Apply

3rd Shift Team Leader

PARKER HANNIFIN CORP - PARFLEX DIV. • Manitowoc, WI • 2w ago

Retail & Hospitality

JOB REQUIREMENTS: Position Summary As a salaried supervisor, (Value Stream Team Leader), you will lead hourly Team Members in daily operations and continuous improvement efforts within one or more manufacturing value str...

2w ago

Go to Apply

2nd shift Production Team Leader

ALLIANCE LAUNDRY SYSTEMS LLC • Manitowoc, WI • 2w ago

Retail & Hospitality

JOB REQUIREMENTS: Alliance Laundry System LLC 2nd shift Production Team Leader US-WI-Manitowoc Job ID: 2026-13228 # of Openings: 1 Category: Manufacturing/Operations Manitowoc Plant Overview Here at Alliance Laundry Syst...

2w ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Manitowoc, WI • 2w ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

2w ago

Go to Apply

Maintenance Millwright Journeyworker -1st or 2nd Shift

VollRath • Sheboygan, WI • 2w ago

Retail & Hospitality

Hiring Requirement: This position requires the individual to be a certified journeyman for Millwright. General Responsibilities: Keeps machinery and mechanical equipment in a state of good repair. When breakdowns occur,...

2w ago

Go to Apply

Delivery Driver, Woodlake Market

Kohler Co. • Kohler, WI • 3w ago

Retail & Hospitality

Delivery Driver, Woodlake Market Work Mode: Onsite Location:? Kohler, WI Opportunity As a Delivery Driver, you are responsible for safely and efficiently delivering premium grocery and catering orders to customers' homes...

3w ago

Go to Apply

Spa Receptionist II, Burr Ridge

Kohler Co. • Kohler, WI • 3w ago

Retail & Hospitality

Spa Receptionist II, Burr Ridge Work Mode: Onsite Location:? Onsite - Burr Ridge, IL Opportunity Spa Receptionistsprovide 5-star service to spaguests during arrival/departure,areable toeffectively processpoint-of-sale/ca...

3w ago

Go to Apply

Relationship Banker II - Manitowoc - Bilingual English and Spanish Required

U.S. Bank • Manitowoc, WI • 3w ago

Retail & Hospitality

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

3w ago

Go to Apply

Retail Sales Specialist

SPECTRUM • Sheboygan, WI • 4w ago

Retail & Hospitality

JOB REQUIREMENTS: This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn \$StartingWage/hour base pay, with the potential to earn \$TTC/ho...

4w ago

Go to Apply

Retail Sales Associate

Harbor Freight Tools • Sheboygan, WI • 4w ago

Retail & Hospitality

183907BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work...

4w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)