Shift Lead

Walgreens • Woodinville, WA • 5h ago

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Basic Qualifications

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $22.5 - $27 / Hourly

Similar Jobs

Retail Sales Consultant

AT&T • Kirkland, WA • 3d ago

Retail & Hospitality

It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targ...

3d ago

Go to Apply

Life Sciences Supply Chain Manufacturing Ops & AI Transformation Delivery- Manager

EY • Seattle, WA • 3d ago

Retail & Hospitality

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

3d ago

Go to Apply

ASSEMBLY SPECIALIST AEROSPACE (1st SHIFT)

Royell Manufacturing, Inc. • Everett, WA • 1w ago

Retail & Hospitality

ASSEMBLY SPECIALIST AEROSPACE (1st SHIFT) Show All Jobs Apply Show Map Location 3817 SMITH AVE, Everett, WA, 98201-4547, United States Base Pay $22.00 - $28.00 / Hour Employee Type Non-Exempt Manage Others No Contact inf...

1w ago

Go to Apply

STORE/NIGHT CLERK

Kroger Family of Companies • Redmond, WA • 2w ago

Retail & Hospitality

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof...

2w ago

Go to Apply

FRONT END/CASHIER

Kroger Family of Companies • Seattle, WA • 2w ago

Retail & Hospitality

Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES Deliver and encourage other associates to deliver excellent cust...

2w ago

Go to Apply

FRONT END/CASHIER

Kroger Family of Companies • Seattle, WA • 2w ago

Retail & Hospitality

2w ago

Go to Apply

Assistant Project Manager (Data Center)

Jacobs • Bellevue, WA • 2w ago

Retail & Hospitality

This job opportunity is available at ANY location in the United States. The selected candidate will support ongoing Data Center projects in the United States. Ideally, selected candidates will be near a JACOBS U.S. based...

2w ago

Go to Apply

Concierge Security Officer

GardaWorld • Kirkland, WA • 2w ago

Retail & Hospitality

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Te...

2w ago

Go to Apply

Bartender

Marriott • Bellevue, WA • 2w ago

Retail & Hospitality

Additional Information Job Number 26123404 Job Category Food and Beverage & Culinary Location 600 Bellevue Way NE, BELLEVUE WA 98004, United States VIEW ON MAP ( https://www.google.com/maps?q=600%20Bellevue%20Way%20N...

2w ago

Go to Apply

Maintenance Technician

Brookfield Properties • Seattle, WA • 2w ago

Retail & Hospitality

Seattle, Washington Full time R2052995 Location Cielo - 800 Seneca Street Business We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why our portfolio features a wide ra...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)