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Director of Banquets - Signia by Hilton Orlando and Waldorf Astoria Orlando Bonnet Creek

Hilton • United States, United States • 1d ago

Job Identification: 226160

Job Category: Banquets

Job Schedule: Full time

Equal Opportunity Employer EOE, including disability/vets

We are looking for a Director of Banquets at Signia Orlando Bonnet Creek and Waldorf Astoria Orlando!

Surrounded by Walt Disney Resort, the luxurious Forbes 4-Star Waldorf Astoria and newly rebranded Signia Orlando Bonnet Creek has a total of over 1,500 rooms, 180,000 square feet of banquet space, and 13 food and beverage outlets. This includes 6 restaurants, 3 bars, 2 pools, a coffee shop, and in-room dining.

Want to learn more? Hotel Website (https://www.waldorfastoriaorlando.com/) , Facebook (https://www.facebook.com/waldorforlando) , Instagram (https://www.instagram.com/waldorforlando/)

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Director of Banquets , you're not just directing and administering all banquet functions - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Lead administration of banquet functions: Direct all banquet operations, ensuring exceptional guest service, food and beverage quality, new account acquisition, inventory management, cost controls, and systems management

Drive service standards enhancements: Lead the development, implementation, and continuous improvement of departmental service guidelines and standards

Analyze service trends and satisfaction: Continuously monitor service trends and guest satisfaction, proactively identifying issues and implementing strategies for improvement

Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

Uphold regulatory compliance: Ensure adherence to health, safety, sanitation, and alcohol awareness standards, maintaining a safe and comfortable environment for guests and team members

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program

Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future

Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents

Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones

Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)

Generous paid time off (PTO) - Recharge, relax, and take time for what matters most

Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered

Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we're more than a great place to stay-we're a great place to work.

Hilton

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