Warehouse Quality Assurance Supervisor

Planetart • Woodridge, IL • 3h ago

Company and Vision

PlanetArt's vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events.

The company's brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit www.planetart.com to learn more about our brands.

We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe.

Job Overview

PlanetArt is seeking a Quality Assurance Supervisor for our Woodridge facility to lead daily quality inspection activities across inbound, in-process, and outbound operations. This role supervises a team of quality control inspectors, helps maintain consistent quality standards, and works closely with Production, Sourcing, and Product Development to address issues and improve processes. The ideal candidate has experience in quality assurance within a warehouse, manufacturing, or production environment, is comfortable analyzing data and leading corrective actions, and can effectively train and support a team in a fast-paced setting.

What You'll Do

Key Responsibilities

Supervise and support a team of quality control inspectors across inbound, in-process, and outbound inspection activities.

Train, coach, and support quality control inspectors to ensure consistent application of inspection methods, quality standards, and operating procedures.

Monitor team performance and provide feedback to improve accuracy, productivity, accountability, and consistency

Assign daily responsibilities and priorities to QA personnel to ensure timely, accurate, and efficient execution of inspection tasks.

Inspect products received from vendors to ensure the goods meet established specifications, quality standards, and customer expectations

Monitor, input, and analyze inspection data to identify trends, track performance, and drive achievement of quality metrics

Lead root cause investigations and implement corrective actions for systemic quality issues and other product nonconformances

Partner cross-functionally with Production, Sourcing, and Product Development to support daily operations and resolve quality-related issues.

Escalate critical quality concerns in a timely manner and collaborate with internal teams to drive effective resolution.

Identify recurring defects, process gaps, and quality trends, and recommend improvements to reduce repeat issues and improve overall product quality.

Help maintain accurate quality records and support updates to SOPs, inspection criteria, and other quality documentation.

Ensure nonconforming materials or products are properly identified, contained, and communicated to prevent downstream issues.

Promote a culture of teamwork, respect, accountability, and integrity in support of company values

Perform other related duties as assigned

Requirements

What You Should Have

Skills, Qualifications, and Requirements

2+ years of quality assurance or quality control experience in a warehouse, manufacturing, or production environment.

1+ years of experience leading, training, or supervising employees in a quality or operations setting.

Proficiency in Microsoft Office applications, especially Excel, Word, and Outlook, with the ability to accurately enter, review, and analyze data.

Bilingual in English and Spanish required, with strong verbal and written communication skills and the ability to work effectively across all levels and departments.

Experience using warehouse management systems; High Jump WMS experience preferred.

Ability to prioritize work effectively, manage competing demands, meet tight deadlines, and perform well under pressure.

Ability to analyze information, identify issues, and support corrective actions in a fast-paced environment.

Ability to follow Standard Operating Procedures (SOPs) and apply quality standards consistently.

Strong organizational, problem-solving, and decision-making skills.

What You Can Expect

Working Conditions

Work is performed in a fast-paced warehouse environment with exposure to heavy machinery, dust, fluctuating temperatures and moderate noise levels.

Position involves working around machinery with moving parts

The position may require alternating shifts, depending on volume

Position requires regular lifting of up to 50 pounds with or without assistance

Position requires movement of items from machinery to other locations

Position requires regular handling of materials, packaging, lifting, pulling, pushing, bending

Frequent sustained walking and /or standing for prolonged periods of time

Benefits

The compensation range for this position is $19 - $21 hourly rate.

Benefits

PlanetArt offers a comprehensive benefits package, including:

Health, Dental, and Vision Insurance

Life Insurance

401(k) with matching

Pet Insurance

Mental Health Benefits

Comprehensive Time Off Program, including Vacation, Sick Days, Paid Holidays, and Floating Holidays

Employee Product Discounts

Similar Jobs

Security Guard - Warehouse Setting

Allied Universal • Channahon, IL • 3h ago

Manufacturing & Warehouse

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

3h ago

Go to Apply

Warehouse Associate (4 day/week, 1st Shift)

Cardinal Health • Elgin, IL • 3h ago

Manufacturing & Warehouse

IL-Elgin-Cardinal Health at-Home Solutions DC Full time 20188037 Shift: Sunday, Tuesday, Thursday, Friday; 5:00am - 3:30pm (or until work is complete) *Apply now to be eligible for new hire sign-on bonus ($1,500 after 18...

3h ago

Go to Apply

Warehouse Material Handler Hiring Immediately

Ryder System • Naperville, IL • 1d ago

Manufacturing & Warehouse

Position Description Immediately hiring a Permanent Full Time Warehouse Material Handler to support our Facility at Ryder in Naperville, Illinois Hear from a Ryder Supply Chain Warehouse Employee Here: https://RyderCaree...

1d ago

Go to Apply

Warehouse Associate /General Labor

humano • Shorewood, IL • 2d ago

Manufacturing & Warehouse

Warehouse Associate /General Labor Department: Freight Handler Location: Shorewood, IL START YOUR APPLICATION ( https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3822682&source=3822682-CJB-0 ) Jo...

2d ago

Go to Apply

Warehouse Associate (Nights)

Cardinal Health • Aurora, IL • 2d ago

Manufacturing & Warehouse

IL-Aurora Full time 20187610 Schedule : Sunday nights from 5:00pm-1:30am (or until work is finished) and Monday-Thursday nights from 6:00pm-2:30am (or until work is finished). Pay Rate : $22.35 per hour (includes shift d...

2d ago

Go to Apply

Warehouse Forklift Operator

Ryder System • Romeoville, IL • 2d ago

Manufacturing & Warehouse

Position Description Ryder is hiring a Material Handler in Romeoville, Illinois - offering weekly pay, excellent benefits, and a career you can feel good about. Warehouse Forklift Operator / Driver Positions Pay Weekly H...

2d ago

Go to Apply

Warehouse Operator

Nestle • Franklin Park, IL • 2d ago

Manufacturing & Warehouse

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healt...

2d ago

Go to Apply

Warehouse Operator

Nestle • Franklin Park, IL • 2d ago

Manufacturing & Warehouse

2d ago

Go to Apply

Warehouse Associate - Cable Processor

Rexel USA • Woodridge, IL • 2d ago

Manufacturing & Warehouse

2145 Internationale Parkway, Woodridge, IL Employment Type: Full-time Contract Type: US - Full Time Job Family: Supply Chain & Warehousing Experience Level (for career site): Early Professional Company Description Re...

2d ago

Go to Apply

Warehouse Associate (4 day/week, 1st shift)

Cardinal Health • Elgin, IL • 2d ago

Manufacturing & Warehouse

IL-Elgin-Cardinal Health at-Home Solutions DC Full time 20187782 Shift: Sunday, Wednesday, Thursday, Friday; 5:00am - 3:30pm (or until work is completefor the day) *Apply now to be eligible for new hire sign-on bonus ($1...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)