Administrative Assistant I - Center for Family Medicine

Cleveland Clinic • Akron, OH • 1h ago

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.

As an Administrative Assistant for the Center for Family Medicine, you will perform a variety of administrative and clerical duties to support departmental operations, including scheduling appointments, answering and triaging phone calls, greeting patients and visitors, and managing correspondence. In this role you will facilitate the discharge process, including referrals to other providers and the scheduling of tests and procedures.

This role also offers strong opportunities for professional growth, allowing you to build new skills, gain hands-on experience, and explore advanced career paths at Cleveland Clinic. The position can serve as a valuable stepping-stone to future roles within other units or departments across the hospital.

A caregiver in this role works days Monday - Friday from 8:00 a.m. - 5:00 p.m. No weekends or holidays.

A caregiver who excels in this role will:

Perform various administrative duties to support assigned areas, such as scheduling, handling phone calls, greeting customers and correspondence.

Manage and prioritize multiple assignments simultaneously and effectively.

Act as a liaison between internal and external customers by greeting customers and answering and triaging phone calls.

Administer calendars and schedule management.

Compose and prepare various correspondence, such as reports, forms, presentation materials and messages.

Provide coverage of other areas, such as front end, point of service and registration.

Minimum qualifications for the ideal future caregiver include:

High school diploma or GED

One year of office experience

Experience using Microsoft Office Suite products, such as Outlook, Word, Excel or PowerPoint. Your experience may be assessed with an online skills assessment

Preferred qualifications for the ideal future caregiver include:

Two years of college or business school

Typing proficiency of 35 WPM with accuracy

Healthcare clerical experience

Physical Requirements:

Ability to perform work in a stationary position for extended periods

Ability to operate a computer and other office equipment

Ability to travel throughout the hospital system

Ability to communicate and exchange accurate information

In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

Follows standard precautions using personal protective equipment.

Pay Range

Minimum hourly: $15.75

Maximum hourly: $21.65

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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