Warehouse Customer Pickup / Loadout

Nellis Auction • Mesa, AZ • 4h ago

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7596911

About Nellis Auction

Nellis Auction is one of the fastest-growing online auction companies in the US, connecting customers with thousands of quality items every week. Our warehouse team is the backbone of everything we do from the moment inventory arrives to the second a winning bidder\'s order ships out. If you\'re dependable, detail-oriented, and ready to work in a high-energy environment, we want you on the team.

Schedule

Multiple shifts available across weekdays and weekends. Hours range from 4:30 AM to 6:00 PM offering flexibility for a wide range of lifestyles and commitments.

About the Role

As a Warehouse Customer Pickup Associate, you sit at the intersection of customer experience and warehouse operations. You\'ll be the frontline outdoor representative of Nellis Auction greeting customers, resolving concerns, managing appointments, verifying orders, and loading out purchases safely and efficiently. Every customer interaction is an opportunity to reflect our core values: Trust, Results, Transparency, Pride, and Fun.

What You\'ll Do

Outdoor Warehouse Customer Experience: Greet every customer with

professionalism and a positive attitude, schedule and manage pickup appointments as needed, process refunds and resolve customer concerns quickly and courteously, and serve as the primary point of contact for customers arriving to retrieve their items.

Load-Out Operations: Safely and efficiently load

customer-purchased merchandise into vehicles, verify outgoing orders for accuracy before release, use handheld scanners or mobile devices to locate and confirm inventory, maintain organized merchandise racks and consolidation areas, and communicate closely with the broader Customer Experience team to ensure timely, smooth pickups.

General Warehouse Support: Assist with additional warehouse

duties as directed by management, follow all company procedures and safety guidelines, and operate warehouse equipment safely and effectively.

Across all functions, you will demonstrate Nellis Auction\'s core

values in every customer and team interaction, maintain daily performance goals, and bring a dependable, solutions-first attitude to every shift.

You\'ll Thrive Here If You

Lead with a customer-first mindset in every situation, stay calm and

professional when resolving complaints or unexpected issues, move with urgency in a fast-paced environment without sacrificing accuracy or friendliness, communicate clearly with both customers and teammates, show up consistently and take ownership of your performance goals, and bring energy and pride to the work you do every day.

What We Offer

Nellis Auction offers competitive pay with real career growth opportunities. Benefits include paid time off, sick pay, and holiday pay, paid parental leave, comprehensive medical, dental, and vision coverage, and a 401(k) plan with a 4% company match after one year of employment.

::: {bind="html: Job.Requirements"} Requirements

One or more years of warehouse or customer-facing work. S

One or more years of customer service experience is preferred,

Strong communication skills and a genuinely positive attitude are

essential.

Candidates must be self-motivated, detail-oriented, and dependable

with excellent punctuality and attendance.

Basic computer and data entry skills are required.

**Comfort working in varying weather conditions, both indoors and

outdoors, is necessary**. Bilingual candidates are strongly encouraged to apply.

Physical Requirements

This is an active, on-your-feet role performed both indoors andoutdoors.

Associates must be able to lift, carry, and load items weighing up

to 50 lbs regularly, and assist with team lifts for heavier items.

The role requires standing and walking for shifts of 10 to 11 hours,

along with regular bending, squatting, reaching, and pulling.

Associates must be comfortable working in seasonal temperature

extremes and must possess the vision capabilities necessary for order verification and safe loading, including close, distance, color, and peripheral vision, as well as depth perception. :::

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