Front Desk Administrative Assistant
Pay: $22 hr
Location: Pasadena, TX 77503 Southeast Houston
Schedule: Mon-Fri 8am-5pm
Job @type: Temp-Hire
The Front Desk Administrative Assistant plays a key role in supporting office operations. This position provides clerical and administrative support, working collaboratively with management and peers to deliver outstanding customer service and uphold our quality standards, policies, and procedures.
Responsibilities:
Provide front-desk coverage, including managing a busy, multiline phone system and greeting guests.
Handle incoming and outgoing mail, office shipments, and maintain an organized office environment.
Answer phone calls and email inquiries from customers promptly, with a high sense of urgency.
Communicate status updates to internal teams and customers, ensuring deadlines and operational goals are met.
Assist with order processing, quotes, invoices, and requests as directed by team leaders.
Enter customer information into SAP and other logging systems; set up vendor profiles and file records.
Support bookkeeping tasks such as processing customer payments and resolving local A/R and A/P inquiries.
Forward potential customer leads and information to sales representatives.
Assist with general office projects and maintain office equipment, supplies, and inventories.
Participate in process improvement initiatives as a cross-functional team member; escalate concerns as needed.
Qualifications:
High school diploma or equivalent required.
2+ years of related experience in customer service, administrative support, or office management preferred.
Equivalent combinations of education, training, and experience will be considered.
Experience in telephone and email/ticketing system-based customer support preferred.
Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams).
Knowledge of office management systems and procedures; strong independent decision-making skills.
Solid organizational skills and attention to detail; self-motivated and able to manage multiple tasks.
Additional Information:
Example duties may include requesting W-9s, obtaining exempt/resale certificates, and processing various customer paperwork (COIs, lien waivers, applications for payment, etc.).
May help submit credit considerations, process warranty claims, and parts returns.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job @type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
