IT Asset Lifecycle Management
Procure and track IT assets including desktops, laptops, monitors, mobile devices, and software licenses using ERP platforms such as Workday and JD Edwards . Ensure all purchases adhere to procurement policies and approved hardware standards to optimize cost and standardize equipment company-wide.
Maintain centralized and real-time inventory records of hardware and software assets within asset management systems like Microsoft Intune, SCCM, and Symphony , including serial numbers, user assignments, warranty status, lease terms, and physical locations.
Monitor asset utilization rates and lifecycle milestones to identify hardware nearing refresh, lease expiration, or underutilized software licenses that could be reclaimed or redeployed, ultimately optimizing asset ROI.
Coordinating provisioning and logistics for employee lifecycle events , including new hires, internal transfers, role changes, and terminations, to ensure all users have the right technology setup and returned devices are reimaged or decommissioned.
Assist with license management and software entitlement , tracking license thresholds, renewal dates, and usage patterns to ensure compliance with vendor agreements and prevent overages or underuse.
Equipment Decommissioning & Return Processing
Execute the end-to-end process for decommissioning assets , including secure data wiping, physical inspection, categorization (reuse/recycle/e-waste), and updating systems of record to reflect retired or returned assets.
Physically receive and process returned devices , sorting them by condition, model, and department, and updating inventory logs accordingly. Package or prepare items for repair, reuse, or certified disposal per company sustainability and data security policies.
Monitor return tasks within Workday and internal systems , identifying users who have failed to return equipment and conducting proactive follow-ups via email, Slack, or coordination with managers/HR to retrieve company property.
Submit incident tickets (e.g., CrowdStrike or internal security system) for any stolen, lost, or unreturned devices to initiate device locking, remote wiping, or forensic investigation, ensuring compliance with cybersecurity protocols and reducing data breach risk.
Manage on-site inventory or depot areas , ensuring all equipment is labeled, organized, and stored properly to facilitate quick access and turnaround times for redeployment or vendor pickup.
IT Project Support & Administrative Functions
Support company-wide IT initiatives and refresh cycles , working alongside Project Managers and other IT stakeholders to track device orders, coordinate imaging, prepare shipping, and ensure timely rollout to impacted teams or departments.
Maintain project documentation including deployment schedules, inventory logs, budget spend tracking, post-implementation reports, and communication templates to streamline project execution and audit readiness.
Qualifications
Required:
1-3 years of experience in IT Asset Management, IT Support, or Procurement in a corporate or enterprise setting.
Strong understanding of ITIL principles, particularly around configuration and incident management.
Familiarity with at least one major ticketing system (e.g., ServiceNow, JIRA, Freshservice).
Technical fluency with Windows PCs, MacBooks , and mobile device ecosystems.
Strong experience with Microsoft Suite for communication and asset tracking.
Must be able to lift and carry up to 50lbs.
Preferred:
Experience with endpoint management tools like SCCM, Intune, Autopilot, or JAMF.
Knowledge of software licensing, compliance, and true-up processes for enterprise software (e.g., Microsoft, Adobe, Atlassian, Power BI Pro).
Familiarity with legal compliance and data handling practices (GDPR, SOX, ISO/IEC 19770).
Financial or budgeting experience, particularly within IT or procurement @contexts.
Key Competencies:
Extreme attention to detail - Capable of maintaining high data accuracy across multiple platforms and systems.
Process-driven - Comfortable following and improving documented workflows, standard operating procedures, and escalation paths.
Multitasking and prioritization - Able to manage high volumes of tickets, orders, and project responsibilities concurrently.
Proactive mindset - Identifies inefficiencies, anticipates equipment needs, and suggests cost-saving or time-saving measures.
Clear communication skills - Strong written and verbal communication across technical and non-technical audience
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job @type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $19.61 - $23.07
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any @type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com . Please refer to the job title and job location when you contact us.
INCO: "Cushman & Wakefield"
