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Payments Associate - Payment Operations

WesBanco Bank, Inc • Defiance, OH • 2h ago

SUMMARY:

The payment areas include ACH,

Wire

and other real-time payment channels.

The payment areas handle processing of payment receipt and delivery for all customers.

The primary responsibilities include handling the flow of transactions and working to ensure proper and

timely

posting of payments. The payment area strives to provide excellent internal and external customer support for existing consumer and business accounts.

The Payments Associate performs a variety of daily tasks including processing payment transactions, reviewing reports, and

perform

balancing duties

Responsible for providing internal customer support to all branches, treasury management, corporate banking, and lending personnel concerning questions

regarding

payment processing. This position must work collaboratively with all departments within the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

The requirements listed below are representative of the knowledge,

skill

and/or ability required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ensures

accurate

and

timely

processing of payments functions.

Collaborates with peers and leaders effectively.

Demonstrates a willingness to change processes and technological capabilities.

Learns

new systems and processing

in order to

streamline and scale work.

Performs work within customer service level expectations and key vendor processing timelines.

Performs daily work as defined with accuracy.

Performs transactions within associated compliance requirements.

Analyzes transactional risk and reasonableness

in accordance with

bank guidelines

Performs balancing duties to ensure that systems are in

balance

and exceptions are cleared.

OTHER

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing

You will also be expected to complete all assigned compliance training

in a timely manner

Professional demeanor in appearance, interpersonal relations, work

ethic

and attitude.

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and

solutions

-oriented manner.

Ability to interact effectively within a team and with customers they service.

Demonstrated ability to manage priorities and meet critical deadlines as defined.

Strong organizational and prioritization skills.

Team player with a positive outlook.

Proficient with Microsoft Office Products including Outlook,

Word

and Excel

Ability to understand and

utilize

banking industry technology.

High school diploma or general education degree (GED)

required

Experience in banking or other financial institution preferr

ed.

WesBanco is an Equal Opportunity, AA Employer. EOE//Disabled/Veteran

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