Medical Assistant - Receptionist

AAA Medical Billing Soultions - Oakland Family Clinic • Troy, MI • 1h ago

Qualifications

The position requires a high school diploma, graduation from an approved Medical Assistant program or one year of equivalent experience, previous customer service experience, and previous medical office experience

High School Diploma

One year of experience in a health care setting

EPIC EHR experience

Responsibilities

The Medical Assistant Receptionist at the Oakland Family Clinic is responsible for registering patients, verifying insurance and general information, and making necessary changes

This role involves scheduling and managing patient appointments, as well as assisting providers and administrative staff with basic office medical functions to ensure a coordinated approach to patient activities

Registers patients, verifies insurance and general information, and makes any necessary changes

Schedules patient appointments for providers and performs canceling of appointments as needed

Performs clerical work including referrals, scheduling appointments, triaging phone calls, and filing

Checks patients out after appointment and collects payment or bills insurance as needed

Answers all calls in a prompt, courteous manner, addresses concerns, transfers calls, or takes messages

Provides information and answers questions for patients and providers

Ensures and directly handles the timely mailing of patient recall notices and response billings

Balances cash drawer and prepares deposit slip at the end of the day

Performs electronic filing of all reports, charts, and letters, and ensures forms are filled out completely and properly

Works collaboratively with the provider in delivering patient care, obtains history of patient complaints, prepares patient for exam, and takes vital signs

Functions collaboratively with all staff to ensure continuity of care

Assists provider with exam paperwork and procedures as needed

Gives injections, draws blood, and performs various diagnostic testing (EKG, PFT, etc.)

Stocks rooms, cleans tables, and empties garbage.

Calls patients or pharmacies as instructed by the physician for prescription renewal

Relays laboratory or radiology orders from the provider or nurses to the patient when he or she comes in for tests

Performs other duties as assigned/directed

About the position

The Medical Assistant Receptionist at the Oakland Family Clinic is responsible for registering patients, verifying insurance and general information, and making necessary changes. This role involves scheduling and managing patient appointments for providers, as well as assisting providers and administrative staff with basic office medical functions to ensure a coordinated approach to patient activities. The position requires a high school diploma, graduation from an approved Medical Assistant program or one year of equivalent experience, previous customer service experience, and previous medical office experience.

Responsibilities Registers patients, verifies insurance and general information, and makes any necessary changes.

Schedules patient appointments for providers and performs appointment cancellations as needed.

Performs clerical work including referrals, scheduling appointments, triaging phone calls, and filing.

Checks patients out after appointment and collects payment or bills insurance as needed.

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